Level 4 Improvement Practitioner Apprentice Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust

Working as part of the Trust’s Quality Improvement team, the post holder will lead on service improvement workstreams and projects, which draw upon skills and knowledge they will develop in both Lean improvement techniques and project management.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


    You will get the National Minimum Wage for your age.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    9am - 5pm, Monday to Friday including half hour lunch break.

    Total hours per week: 37.5

  • Expected duration

    14 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    04 May 2023

  • Apprenticeship level

    Level 4 (Higher national Certificate)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Direct Responsibilities

  • Leading and managing workstreams and small projects within a Trustwide Quality Improvement/Programme Management Consultancy Office, which will include engaging with a range of staff, patients and families, to ensure the service improvement is delivered on time and meets expectations
  • The post holder will develop skills in how to analyse a problem.
  • Develop skills on how to plan and deliver improvements, and how to manage projects.
  • Identifying potential opportunities, diagnosing issues, proposing solutions and implementing changes and controls.


What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full Improvement Practitioner Level 4 Standard
  • All training to be delivered at the employer's premises

What is the expected career progression after this apprenticeship?

  • Training and practical work experience in Quality Improvement methodologies and project management is highly sought after across many job sectors.  Employment in the field of project management is mostly likely, but the skills are transferrable to general management careers too

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 9-4 or A*-C) Essential
GCSE or equivalent Maths (Grade 9-4 or A*-C) Essential

About the employer

Provider of mental health and disability services across the North East and North Cumbria, including inpatient and community-based services. As an employer of over 8000 people, working from more than 70 sites across the region, we support people in their own homes and in hospital-based care. Trust Innovation Group is part of corporate services, based at Trust Headquarters.


Cumbria, Northumberland, Tyne & Wear NHS Foundation Trust


St. Nicholas Hospital

Jubilee Road

Newcastle upon Tyne


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Training provider


Apprenticeship standard

Improvement practitioner

Level 4 (Higher national Certificate)

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