Apprentice - Energy Solutions Business Administrator Sunbelt Rentals

Our apprentices are the future of our business. You will learn the skills to become a successful business administrator with a fantastic range of future career options ahead of you. Following successful completion of your apprenticeship you will be offered a role, with one of the best rental equipment providers in the industry. You will learn to engage with colleagues from within different areas of the organisation to ensure effective processes and service levels,create and interpret reports, identify trends and opportunities and develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2023

Apprenticeship summary

  • Annual wage

    £14,000.00

    Age related annual starting salary of between £14,000 to £17,000 (increases annually)

  • Working week

    In agreement with manager but Monday-Friday between the hours of 07:00am to 17:00pm e.g. 08:00am to 16:30pm.

    Total hours per week: 40.0

  • Expected duration

    21 Months

  • Possible start date

    23 Sep 2023

  • Date posted

    04 May 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000160513

  • Positions

    2 available

What will the apprentice be doing?

On a daily basis you’ll work within one of our operational centres where you will learn to:

  • Provide effective administrative support for a variety of business areas within our clean energy team based at our new central hub in Solihull
  • Become skilled in the use of a wide range of relevant IT packages and systems
  • Understand and implement internal processes and procedures
  • Build an in-depth product knowledge to enhance your ability to support customers and colleagues
  • Communicate with customers on the telephone, on Teams, via email and in response to website requests
  • Effectively deal with operational and commercial queries, providing an efficient service supported by excellent communication and the ability to produce accurate documentation
  • Build excellent working relationships with all customers, both internal and external, learning to understand their needs and requirements
  • Manage an order from enquiry to post-hire feedback, taking ownership of the customer journey
  • Engage with colleagues from within different areas of the organisation to ensure effective processes and service levels
  • Create and interpret reports, identify trends and opportunities
  • Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time
  • Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued
  • Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
  • Manage a varied workday in a fast-paced operational environment, learning to manage multiple tasks and deadlines

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration Standard
  • Level 2 Functional Skills English & maths (If needed)
  • Workplace experience to gain practical skills
  • Guidance and training from an experienced workplace mentor
  • Industry recognised training leading to an apprenticeship qualification
  • To be delivered remotely but may include some occasional face-to-face sessions at a training centre

We’ll provide you with a comprehensive company induction, role-specific training and apprenticeship support.  You will become a part of a larger apprentice cohort where you will be able to form lifelong relationships and engage in a wider support network.

You will also be invited to attend our Customer Service Development Programme, which is designed to ensure that you’re confident, equipped and empowered to deliver a world class rental experience to your customers. We’ll also support your personal growth and development in line with your Sunbelt Rentals career aspirations

What is the expected career progression after this apprenticeship?

Following successful completion of your apprenticeship you will be offered a role, with one of the best rental equipment providers in the industry.

The size and scope of Sunbelt Rentals affords a wealth of opportunity for future progression. We are increasingly investing in developing the skills of our apprentices, with additional wide-ranging training opportunities built into the programme, and the development of possible higher-level qualifications and career pathways post-graduation.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Team working, Initiative, Enthusiasm, Motivation to learn new skills, Responsible behaviour, Ability to follow instructions, Ability to build relationships, Flexible and adaptable

Qualifications

GCSE or equivalent Maths and English (Grade 4/C) Desired

About the employer

As part of FTSE 100 Ashtead Group plc, Sunbelt Rentals is the leader in equipment rentals in the UK, US and Canada - as well as specialist operations in Europe. Together, our teams of experts provide rental equipment and managed solutions into every market and sector, including construction, industrial, energy, infrastructure, government and events

Employer

Sunbelt Rentals

Address

Unit 3, Central Boulevard

Blythe Valley Park, Shirley

B90 8AW

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Training

Training provider

NORTH WARWICKSHIRE AND SOUTH LEICESTERSHIRE COLLEGE

Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 31 May 2023