Apprenticeship Sea Logistics Operational Care Specialist Kuehne+Nagel

The Operational Care Centre is responsible for coordinating transport activities by executing the necessary bookings with our partners and gateways, executing the requisite data entry associated with transport, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage

    £15,500.00

  • Working week

    Monday to Friday hours to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    24 Months

  • Possible start date

    05 Sep 2023

  • Date posted

    03 May 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000160423

  • Positions

    2 available

What will the apprentice be doing?

We are currently recruiting for a motivated and enthusiastic individual to join our hugely successful international Sea Logistics team in Liverpool as a Sea Logistics Apprentice. This is an exciting opportunity to join one of the world’s leading logistics and freight forwarding companies and will help you to gain an insight into the industry and help you to forge a career in Sea Logistics.

Your Role:

The Operational Care Specialist Apprentice will be part of a team within the Operational Care Centre (OCC) responsible for coordinating transport activities by: executing the necessary bookings with our partners and gateways, executing the requisite data entry associated with transport document generation, generating the required documentation, and liaising with our customer care specialists to ensure specific requirements are met (Transit Times, Carrier selection, Routings etc.). The role will involve dealing with a wide variety of cargo to and from all reaches of the Globe! Our Apprenticeship is a 24-month programme, combining practical on-the-job training with study towards the International Freight Forwarding Level 3 apprenticeship. You will work within a successful team while learning everything you need to know whilst supported by your peers, your managers, and the apprenticeship team within Kuehne+Nagel.

Your Responsibilities:

As an apprentice in our team the type of work will be involved in will include:

  • Aligning with our Customer Care Teams to meet and exceed our customer’s requirements
  • Manage and complete operational tasks, including issuing
  • International Transport Documentation and arranging domestic collections and deliveries
  • Monitor operational performance
  • Exception handling
  • Document management
  • Communicating with our internal team, overseas offices and suppliers
  • Data quality management & reporting

Your Skills and Experiences:

  • Five GCSEs at grades 3-9/A*-D (including maths & English)
  • Excellent customer service skills
  • Have a strong attention to detail and accuracy
  • Strong communication and interpersonal skills
  • Strong organisational skills with the ability to manage conflicting priorities

Good Reasons to join:

You will be joining an amazing group of apprentices and can look forward to a competitive starting salary, attractive benefits and an Apprentice NUS discount card. Your starting salary will be £15,500 in year one with an increase after 12-months and there's also a great bonus on offer once you have fully completed your apprenticeship. You will be supported throughout by a network of mentors, line managers and previous apprentices to help you achieve your qualifications and progress along your apprenticeship journey.

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 International Freight Forwarding Apprenticeship
  • Level 1/2 Functional Skills in maths and English (if required)
  • End-Point Assessment (EPA)

This apprenticeship will be delivered in the workplace. You will have a dedicated assessor who will provide guidance and monitor progress throughout. You will have access to an online portfolio to allow you to monitor your progress and log work completed.

What is the expected career progression after this apprenticeship?

  • A role in a successful, dynamic company
  • Be a part of a strong team of performance driven colleagues
  • Great future career prospects for advancement
  • A professional working environment

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience

Qualifications

GCSE or equivalent Maths and English (Grade 4/C or above) Essential

About the employer

With over 80,000 employees at some 1,300 locations in over 100 countries, the Kuehne+Nagel Group is one of the world’s leading logistics companies. As an employer, Kuehne+Nagel stands for equal opportunity and we are committed to diversity in our teams with regard to people with disabilities. We believe that you can make a valuable contribution to Kuehne+Nagel and look forward to receiving your application.

Employer

Kuehne+Nagel

Address

Port Of Liverpool Building

Pier Head

Liverpool

L3 1BY

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Training

Training provider

SR APPRENTICESHIPS LIMITED

Apprenticeship standard

International freight forwarding specialist

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023