Office Administrator Apprentice INCLUSION.ME LTD

Due to company expansion, we are looking for an office administrator. Fully supervised and supported role with potential for career development and progression as the business expands. The ideal candidate will have good organisational skills, be self-motivated and trustworthy, understand the importance of prioritising workload.

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Closing date: 14 Jun 2023

Apprenticeship summary

  • Annual wage


    Company Pension Scheme. Wage increases after set periods.

  • Working week

    You will be working between the hours of 8am - 6pm. Flexi-time where possible. Shifts to be confirmed.

    Total hours per week: 35.0

  • Expected duration

    19 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    03 May 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

The ideal candidate will be looking to develop a career in administration and to work within a company that specialises in the provision of occupational therapy services to both the public and private sectors.

Key tasks and responsibilities:

  • Screening calls and taking detailed accurate messages where necessary
  • Making appointments, travel arrangements and updating multiple diaries for upper management and sub-contractors
  • Dealing with correspondence (e-mail, letters etc) scanning documents
  • Create and update records and databases with personnel, financial and other data
  • Liaising with OT associate staff and with external contacts
  • Track stocks of office supplies and place orders when necessary
  • Manage company blog postings and social media accounts
  • Coordinate office activities and operations to secure efficiency and compliance to company policies
  • To work across the admin team supporting colleagues whenever necessary

We are looking for the successful candidate to: 

  • Have a professional telephone manner, while being able to convey empathy and sensitivity towards clients
  • Ability to prioritise and manage tasks in line with the needs of the business
  • Be polite and patient at all times demonstrating excellent communication and listening skills
  • An understanding of the importance of working as part of a team, whilst also possessing and ability to use own initiative
  • IT literate with strong knowledge of Word and Excel, experience of accounting and case management software would be beneficial but is not essential

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administrator Apprenticeship Standard
  • Functional skills in maths and English if required
  • 5 Additional day courses with HOET

What is the expected career progression after this apprenticeship?

  • It is hoped you will be offered a full time position on successful completion of the apprenticeship programme

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Administrative skills, Team working, Initiative, Ability to multi-task


GCSE or equivalent Maths and English (Grade C/4) Essential

Things to consider

You will have the opportunity to ability to develop skills in areas of personal interest where they also match the requirements of the business.

About the employer

We are on a mission to create happier lives through Occupational Therapy, Understanding and Care. Inclusion was established with a clear goal - to improve the choice, quality and value for money of private Occupational Therapy services available to both the public and private sectors throughout the UK. Our aim is to provide the best range of OT services possible, putting our clients choices first at all times, promoting and building independence where possible or alternatively supporting carers where appropriate. Inclusion is one of the UK’s leading providers of OT solutions. We specialise in providing expert assessments & recommendations within the fields of rehabilitation, paediatrics, housing, mobility and access. We believe that our expertise within both the public and independent sectors is invaluable in identifying the most appropriate & creative solutions.








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Training provider



Emma Stead

01788 820132

Apprenticeship standard

Business administrator

Level 3 (A level)

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