Customer Service Parts Advisor Apprenticeship -Carlisle FLEET FACTORS LIMITED
Working in an approved office environment, An exciting opportunity for an apprentice to work alongside fully qualified parts advisors to be fully trained in sourcing and supplying parts for light vehicles. This is an excellent opportunity for a smart, ambitious and self-motivated individual to join a friendly environment.
Closing date: 31 Jul 2023
Apprenticeship summary
-
Annual wage
£11,000.00
-
Working week
Monday - Friday, 9.00am - 5.00pm. May include some Saturday's. Breaks to be confirmed.
Total hours per week: 40.0
-
Expected duration
15 Months
-
Possible start date
01 Aug 2023
-
Date posted
05 May 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000159853
-
Positions
2 available
What will the apprentice be doing?
An exciting opportunity that offers a varied workload the apprentice will develop skills in a number of areas, including:
- Safe storage of parts
- Handling, storing, and receiving stock
- Processing payments
- Following company procedures
- Identifying, sourcing, and ordering parts
- Monitoring and solving customer problems/enquiries and processing customer’s orders
The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme ECAT.
A Parts Advisor Apprentice will support the dealership, improve sales, and provide excellent customer service.
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner Level 2 Apprenticeship Standard:
- Apprentices will be working and will be trained within the dealership and a Skills Coach will make contact at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
An apprentice’s training includes:
- Industry recognised Level 2 Customer Service Practitioner Standard qualification
- Functional Skills in maths and English (if required)
What is the expected career progression after this apprenticeship?
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership. Future prospects are endless. By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
FLEET FACTORS LIMITED
Address
Kingstown Broadway
Carlisle
Cumbria
CA3 0HA
Training
Training provider
SKILLNET LIMITED
Contact
Hannah Edwards
hannah.edwards@skillnet.org.uk
01923216165
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.