Apprentice - Customer Service Sanctuary Group

Are you looking for your next step or change in career? This is an exciting opportunity to join our award-winning apprenticeship programme. In partnership with our training provider - Lifetime Training - the programme offers you a chance to study for a Customer Service Level 2 nationally recognised qualification. You will be working from the Paignton office, alongside a small team of co-ordinators and administrators. As part of your job role, you will be asked to complete tasks such as calling customers

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Jun 2023

Apprenticeship summary

  • Annual wage

    £13,187.00

  • Working week

    40 hours per week. Exact shifts to be confirmed.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    02 May 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000159674

  • Positions

    1 available

What will the apprentice be doing?

You will be working from the Paignton office, alongside a small team of co-ordinators and administrators. As part of your job role, you will be asked to complete tasks such as

  • calling customers
  • sending letters
  • printing
  • scanning documents
  • electronic filing.

All of this will be supported by the team around you, ensuring you are getting the best out of your apprenticeship!

What training will the apprentice take and what qualification will the apprentice get at the end?

Customer Service Level 2.

 

What is the expected career progression after this apprenticeship?

We are fully committed to support all our apprentices during their training. We’re looking for individuals with the potential to be future leaders within our business, who is keen to immerse themselves and work across all areas of our businesses with the ambition and desire to build a long lasting, successful career with us.

Requirements and prospects

Desired skills and personal qualities

Customer care skills, Microsoft Office, Eager to learn

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

As part of our commitment to making Sanctuary a great place to work, where your wellbeing is of genuine importance, we have developed an attractive employment package. The package recognises your contribution, supports your physical, mental and financial health and gives you the flexibility to tailor your employee benefits by offering: - 25 days annual leave (rising to a maximum of 30 days) plus public holidays (pro rata) - A pension scheme with employer contributions from Sanctuary - Life Assurance - Employee Advice Service including counselling - Cycle to Work scheme - Voluntary health plans - Employee discounts - Wellbeing support and tools - Employee recognition scheme

About the employer

Sanctuary is one of the UK’s leading providers of housing, care and community services. With around 13,000 employees, we maintain a culture where diversity is valued and talent is nurtured and rewarded.

Employer

Sanctuary Group

Address

Torbay Business Park

Woodview Road

Paignton

TQ4 7HP

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Training

Training provider

LIFETIME TRAINING GROUP LIMITED

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 12 Jun 2023