Apprentice Hire Controller GAP GROUP LIMITED

An opportunity to join an award-winning apprenticeship scheme with a family owned business. You will learn all of the essential skills and experience you will need to become a Hire and Sales Coordinator At GAP Group, we are invested in our employees and offer many benefits to thank you for your commitment and hard work with us. Duties include: Driving sales and managing customer queries.

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Closing date: 31 May 2023

Apprenticeship summary

  • Annual wage


    After successful completion of Year 1 you will automatically be placed on the National Minimum Wage rate for your age group. We offer a Bi-annual bonus scheme, overtime at an enhanced rate, loyalty holidays, the option to buy holidays and many more.

  • Working week

    IF UNDER 18: 8.30am–5.00pm Monday – Thursday and 8.30am–4.00pm every Friday. You will not work on Saturdays. IF OVER 18: 7.30/8.00am–4.30/5.00pm Monday – Friday. Occasional overtime on Saturdays.

    Total hours per week: 39.0

  • Expected duration

    2 Years

  • Possible start date

    01 Jul 2023

  • Date posted

    02 May 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

GAP Group Apprentices are a key in ensuring our Depots have the right level of expertise, today, tomorrow and in future.

Our 2 year Apprenticeship Programme covers all the essential skills and principles you will need to become a HSC and you’ll learn how to run an effective hire desk, including stock control and purchasing, driving sales and managing customer queries effectively whilst co-ordinating drivers to ensure customers’ needs are met.  You’ll also study everything from customer service and sales skills to back office administration and credit control of a high-performing hire desk.

What training will the apprentice take and what qualification will the apprentice get at the end?

As an Apprentice Hire & Sales Co-ordinator (HSC) you will be enrolled in a blended learning programme where you will gain NVQ Level 2 as a Customer Service Practioner through a mixture of on the job experience and online training through a leading training provider

What is the expected career progression after this apprenticeship?

This apprenticeship gives you all the experience and skills you need to become a Hire Controller. Your role will progress from the 'Apprentice Hire Controller' role to the 'Hire Controller' role on completion of your apprenticeship with GAP Group.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Sales


GCSE or equivalent Any (Grade 4/C) Desired

About the employer

Established in 1969, GAP Hire Solutions is the UK's leading independent equipment hire company. With 10 divisions and over 150 locations across the UK, we've got everything you need from dumpers, diggers and tools to track mats and portable toilets.




Croydon Plant & Tools

Unit 3, Therapia Trading Estate

Greenland Way, Off Beddington Lane



Emma Mair

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Before you apply

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