Client Services Apprentice C3 MIDLANDS LTD

You will be responsible for taking enquiries, pricing and seeing print and signage projects through to delivery, as well as assisting with any after sales needs. Ideally, you'll be a keen problem solver, with the ability to pay attention to detail and you'll be able to process and sort a substantial amount of information.

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Closing date: 07 Jul 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 9.00am - 5.30pm with one statutory break.

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    10 Jul 2023

  • Date posted

    28 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

No two days will be the same. The apprentice will be dealing with enquires across a wide range of clients and on behalf of our print and signage departments. Duties will include:

  • Taking briefs
  • Produce quotations and works instructions
  • Liaising with internal staff across the business
  • Help the team deliver first class customer service

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprentice will undertake either a Level 2 (Intermediate Customer Service Practitioner) or Level 3 (Advanced Customer Service Specialist) apprenticeship in Customer Service.

The Apprentice will be given one day a week at work to work on their Off the Job requirement of the Apprenticeship at C3 Midlands Ltd. The Apprentice will be allocated a dedicated BPIF Training Co-Ordinator. Training will be delivered through a combination of remote and face to face learning.

What is the expected career progression after this apprenticeship?

Once qualified we would anticipate progression via opportunities in C3 Midlands Ltd. Client Services or Business Development departments across the whole range of services offered by C3 Midlands Ltd. Succession planning is high on our agenda and so we anticipate a range of opportunities to be available.

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Communication skills, IT skills, Organisation skills


GCSE or equivalent Maths (Grade 5) Essential
GCSE or equivalent English (Grade 5) Essential

Things to consider

They would need to have an organised mind, a pleasant amenable demeanour, a meticulous etiquette of keeping administration and information correct and current and likeable character as a team player

About the employer

We are a professional commercial digital printing company providing product and services to a multiple of industries in all sectors both public and private from Sole Traders to large PLCs and multinational companies.




C3 Midlands

Unit 7 Hockley Industrial Estate

Pitsford Street

B18 6PT

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Training provider


Apprenticeship standard

Customer service specialist

Level 3 (A level)

Before you apply

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