Business Administrator Apprentice NORTHGATE VEHICLE HIRE LIMITED

This is a fantastic opportunity to build a rewarding career with a wide range of duties and exposure provided, supported under the Business Administrator Apprenticeship. Assist in the day-to-day running of the Business Support team – answer telephone calls, deal with general enquiries from both external and internal customers.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage

    £12,500.00

  • Working week

    Monday to Friday 08.30 – 17.00 or 09.00 – 17.30 rotation 1 hour for lunch

    Total hours per week: 37.5

  • Expected duration

    17 Months

  • Possible start date

    03 Jul 2023

  • Date posted

    03 May 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000158339

  • Positions

    3 available

What will the apprentice be doing?

Assist in the day-to-day running of the business support team – answer telephone calls, deal with general enquiries from both external and internal customers.

Support the sales team with administration for our customers, including but not limited to – preparation of business reviews, proposals and presentations.

Resolution of customer queries where possible.

Assist with the identification and qualification of bid and tender opportunities, supporting the completion as and when required.

In addition, you may also be involved in smaller projects as determined by the Business Support Manager.

Full description of tasks can be seen below:

  • To create and distribute customer welcome packs
  • Generation and distribution of customer visit packs
  • Allocation of web leads as appropriate
  • Support the sales team with administration for our customers, including but not limited to – preparation of business reviews, proposals and presentations
  • Create, collate and prepare strategic and regional customers' sales proposals and ensure that these are completed and provided to the customer in a professional and timely manner
  • Assist in the day-to-day running of the business support team – answer telephone calls, deal with general enquiries from both external and internal customers
  • Resolution of customer queries where possible.
  • Keep the sales and marketing contact list up to date
  • Ensure that the sales team are providing and maintaining correct customer information within CRM
  • Support the sales team with CRM enquiries and support either through phone calls, face to face or Teams video sessions
  • Assist with the cleansing of internal system data, in particular CRM, as and when required
  • Assist with the identification and qualification of bid and tender opportunities in the UK public & private sectors via procurement portals
  • Completion of bids and tenders expressions of interest and pre-qualification questionnaires
  • Support the completion of invitations to bid and tender
  • Support the completion of supplier appraisal questionnaires for existing and potential customers
  • Assist with the administration of the public sector mailbox in Outlook
  • Registration and on-going accreditation of portals and external supplier assessment companies
  • To assist members of the Business Support Team with ad hoc requests, as and when required

What training will the apprentice take and what qualification will the apprentice get at the end?

As part of this programme you will complete the level 3 Business Administrator apprenticeship standard.

The Business Administrator apprenticeship programme is the perfect entry into a professional working environment. It will provide the opportunity to develop knowledge, skills and behaviours that are desirable within any business sector and will also provide foundation skills that can be developed and built on to progress into supervisory roles.

The apprenticeship provides an insight into the business environment and influences, it will lay the foundation knowledge for success.

  • Develop the knowledge, skills and behaviours of successful Business Administrators
  • Regular tutorials and assessments from an experienced business professional
  • Interactive chat, forums and class notebooks for real time support and assistance from experienced business professionals
  • Apprentices benefit from our internal qualified End-Point-Assessor to prepare and guide them through their EPA
  • Exam tips, tricks, and strategies

What is the expected career progression after this apprenticeship?

This apprenticeship opportunity is only the start of your career! Redde Northgate is invested in recruiting and progressing apprentices’ careers. After successfully completing a Redde Northgate apprenticeship, you will continue to receive training and support with the prospect of growing your career with the business. The sky is the limit for those who are dedicated, apply effort, have the right attitude and are willing to learn.   

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Good commercial acumen

Qualifications

GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

Things to consider

There are substantial Employee Benefits that are also offered, including holiday allowance, with additional Birthday holiday day, sick pay, pension, Help-to-Hand app (doctors & medical support), discounts at hundreds of outlets. Package holiday discount scheme, cycle to work scheme and gym membership discounts and more!

About the employer

Redde Northgate is the leading integrated mobility solutions platform providing services across the vehicle lifecycle. The Group provides integrated mobility solutions to businesses and personal customers. These solutions comprise vehicle rental services, accident and incident management services, repair & maintenance services, vehicle disposal and other ancillary services to keep customers mobile. We support our customers through a network and diversified fleet of over 125,000 owned and leased vehicles, together with over 600,000 managed vehicles, from around 175 branches across the UK, Ireland and Spain, and with a specialist team of over 6,700 colleagues. This operational scale and reach provides significant benefits for our customers across a broad range of services, and offers a unique integrated platform and solutions for customers increasingly outsourcing their vehicle management needs. This means we often have multiple touch points with a customer throughout the lifecycle of their vehicle.

Employer

NORTHGATE VEHICLE HIRE LIMITED

Address

NOW

Thames Valley Park Drive

Thames Valley Park

RG6 1WG

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Training

Training provider

SKILLS EDGE TRAINING LTD

Contact

Calvin Goodson

Calvin.Goodson@skillsedge.co.uk

01603 577962

Apprenticeship standard

Business administrator

Level 3 (A level)

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