This is an exciting position for an enthusiastic individual to enter the financial services sector. The role will be to support the team of financial advisers with back office financial administration. The candidate will also work towards completing qualifications through the CII.

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Closing date: 31 May 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 9.00am - 5.00pm with 1 hour lunch break.

    Total hours per week: 35.0

  • Expected duration

    15 Months

  • Possible start date

    05 Jun 2023

  • Date posted

    26 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Waveney Valley IFAs is a firm of independent financial advisers and wealth managers based in Harleston, on the Norfolk and Suffolk border. Working in a small but experienced team from town centre offices, we are looking to recruit an apprentice who would wish to enter the exciting world of financial services.

You will be trained on all aspects of the business. As you go through your training schedule, we will identify which areas are of most interest and concentrate on those. We are a relatively small team encompassing around 7 members of staff.

If you live in this part of East Anglia, have a good command of the English Language, a great grasp of mathematics and good IT skills you may be the person we are looking for.

You will receive full training to develop the skills and knowledge necessary to complete the following duties:

  • Financial services administration, providing full financial services administration support to our team of financial advisers - the role is integral to the organisation as it helps to facilitate the smooth running of managing clients' financial situations
  • To learn and understand financial services regulations and ethics, completing CII R01 in support of this
  • Use a range of bespoke systems and ensuring compliance is met
  • Prepare packs for adviser meetings
  • Checking suitability reports for content and accuracy
  • Checking underlying research for the same
  • Packaging suitability reports for presentation to clients
  • Maintaining adviser diary
  • Provide support to paraplanner and adviser
  • Ensure all paperwork is completed accurately and correctly
  • Update the Back-Office system
  • Issuing documentation to clients
  • Meeting and greeting customers
  • Ongoing maintenance and service of existing client base
  • Processing new pension and investment business
  • Investment and pension reports for new business and reviews
  • Platform research

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 (Advanced) Financial Services Administrator Apprenticeship Standard
  • CII R01 - Financial Services Regulations and Ethics

Functional Skills in English and maths, if required:

  • No functional skills to be completed if you have obtained a GCSE C (4) and above or equivalent qualifications
  • Functional Skills Level 2 will be completed, if you have obtained a GCSE D or E grade (3 or 2), Functional Skills Level 1 or equivalent qualifications
  • Functional Skills Level 1 will be completed, if you have not obtained any equivalent qualifications - upon completing level 1 Functional Skills you will progress onto level 2

What is the expected career progression after this apprenticeship?

This role gives the opportunity to progress to a full career in financial services, be it as an administrator, paraplanner or ultimately as a financial adviser in the future.

Requirements and prospects

Desired skills and personal qualities

IT skills, Microsoft Office, Telephone Manner, Professional, Reliable, Punctual, Hard Working, Enthusiastic, Ambitious


GCSE or equivalent Maths and English (Grade Minimum 4/C) Essential

About the employer

Waveney Valley is a firm of independent financial advisers who will take the time to understand your circumstances and will advise you on the most suitable pension, investments and estate planning solutions to meet your objectives and priorities. We believe in establishing and maintaining long term relationships, so we can keep you on course towards your financial goals and aspirations. We believe in giving clear, concise advice, in a way that makes even the most complex matter easy to understand. Our three directors have a combined experience within the financial services industry of 45 years advising their clients on a face to face basis to optimise their financial aspirations and objectives. In November 2018, the three directors decided to join forces to form Waveney Valley Independent Financial Advisers Ltd which gave them the opportunity to pool their experiences and individual expertise within the financial services profession. You will find us at 2 Church Street in Harleston, Norfolk. Our building has served the financial needs of the local community for many years having previously been; The TSB Bank, an IFA, and an Insurance Broker to name a few. The directors are passionate about delivering a local and personalised service and continuing to support the town and surrounding areas.






IP20 9BB

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Training provider




0333 358 3559

Apprenticeship standard

Financial services administrator

Level 3 (A level)

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