HRIS Apprentice TUGELA PEOPLE LTD

This is a great opportunity for someone that is passionate about system configuration, data and supporting others, who’ll be very much a part of our growth journey as we develop our services and offerings to be a HRIS Apprentice with Tugela People. Duties will include; Serving as tier 1 support function for Tugela client cases Identifying and address customers with acute support needs or product configuration issues and help address the issues Working with the Managed Services team to ensure customer queries are addressed in a timely manner Supporting Consultants with projects at critical times (QA, UAT & Go Live)

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Jun 2023

Apprenticeship summary

  • Annual wage

    £15,000.00

  • Working week

    Monday – Friday: 9:00 – 17:30 with half hour lunch included in that time. There is some flexibility on start and end times though.

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    19 Jun 2023

  • Date posted

    21 Apr 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000156835

  • Positions

    1 available

What will the apprentice be doing?

Our HRIS Apprentice has a key role to play in our Managed Services team, ensuring that customer requests are supported, that service levels and targets are achieved and maintained, and that the team are upskilled to deliver project work in the form of enhancements and additional configuration. 

The role:

  • Develop skills to assist in building solutions to meet client needs
  • Advise clients on best practice use of the Sage People Product and other Human Resource products, including Recruitment, Learning and Development, Payroll systems etc.
  • Serve as tier 1 support function for Tugela client cases
  • Identify and address customers with acute support needs or product configuration issues and help address the issues
  • Work with the Managed Services team to ensure customer queries are addressed in a timely manner
  • Support Consultants with projects at critical times (QA, UAT & Go Live)

Benefits Include:

  • Paid training days
  • Professional body memberships
  • Cycle to work (salary sacrifice scheme)
  • Electric vehicle (salary sacrifice scheme)
  • YuLife - activity tracking benefits app
  • Vaccines and covid tests
  • DSE eye test
  • Employee referral scheme
  • Gifted used laptops (office 365 included)

Desired skills:

  • Previous work experience in an administrative environment  
  • Oral and written communication skills
  • The ability to work effectively with others as a competent team member
  • Computer literacy/word processing skills  
  • A desire to forward think and be part of the growth opportunities within the company

Desired personal qualities: 

  • Flexible, confident and tactful
  • Desire to learn new things every day and share knowledge
  • A natural curiosity and a love of developing new skills and relationships
  • The confidence to speak up with great ideas, embrace change and seek innovative new ways of doing things
  • A genuine interest in HR and system database customisation and customer resolutions

Please note:

Salary range is between £15,000 - £17,000

The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Information Communications Technician Apprenticeship Standard

Training with Milton Keynes College

Ongoing training, support and development with the employer

 

What is the expected career progression after this apprenticeship?

The successful applicant will be working alongside the team to develop new partnerships, and solutions, and improve the current processes. Possible careers can include HRIS Analyst, HRIS Technical Support Consultant, and HRIS Consultant.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills

Qualifications

GCSE or equivalent 5 including English, Science and Maths (Grade 4-9) Essential

About the employer

Tugela People have a core team of over 20 dedicated employees and associates with extensive international HR experience and in-depth technology expertise to audit, design and refine processes, as well as to select and implement people-centric cloud-based solutions globally.

Employer

TUGELA PEOPLE LTD

Address

Libra House, Sunrise Parkway, Linford Wood

Milton Keynes

MK14 6PH

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Training

Training provider

MILTON KEYNES COLLEGE

Apprenticeship standard

Information communications technician

Level 3 (A level)


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Jun 2023