Business Administration Apprentice Level 3 Standard Hills Panel Products

As an integral part of the Administration Team you will be supporting and maintaining positive and professional working relationships with customers, suppliers, work colleagues and key internal stakeholders. You will be responsible for supporting the team with all aspects of the administration functions.

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Closing date: 23 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 8.30am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    26 Jun 2023

  • Date posted

    03 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Updating client records
  • Send and receive correspondence from clients
  • Answer phone calls and distributing messages accordingly
  • Process clients documents using both manual and electronic verification
  • Managing a small project
  • Create Purchase Orders in accordance with instructions and organize deliveries
  • Processing customer enquiries
  • Communication with team/office and customer carried out in a timely, professional manner
  • Provide basic admin support to staff out on site
  • Dealing with goods in
  • Responsibility for ensuring problems are highlighted and resolved to completion
  • To undertake other ad hoc duties as requested by Line Management

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administrator Apprenticeship Standard
  • Off the job training will be provide one day a week by Oldham College

What is the expected career progression after this apprenticeship?

  • Next level of apprenticeship or full time employment

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working, Initiative


GCSE or equivalent 3 Subjects including English and Maths (Grade grades 9-4 (A*-C)) Essential

About the employer

HPP was formed in 1991 with the sole aim of supplying components to the furniture industry in and around Greater Manchester. Since that time the company and product range have expanded to cover a huge range of full and processed sheet material, vinyl wrapped furniture doors and furniture fittings, delivering to much of the UK. We now have more than 250,000 sq. ft. of warehousing and production space across two sites; our headquarters in Oldham and a satellite unit in Sheffield. The quality of every HPP-manufactured product is vitally important and goes beyond simply the raw materials that make up the finished item. Continual investment ensures our production processes use the latest technology to increase efficiency as well as enhancing the quality of the finished products. Coupled with our integrated IT system this guarantees a smooth and effective work flow from orders being placed to being delivered to site. All of which goes towards our ultimate goal, 'to be the best supplier in the furniture industry'.


Hills Panel Products


Scottfield Road


Greater Manchester


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Training provider



Deborah Wynn

0161 785 3586

Apprenticeship standard

Business administrator

Level 3 (A level)

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