Apprentice Business Administrator EARFUL LTD

This vacancy is for a Apprentice Business Administrator based in Bolton. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.

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Closing date: 27 Oct 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Mon - Fri - 08:30 - 17:30

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    06 Nov 2023

  • Date posted

    03 Apr 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Undertake general administration and secretarial functions and to assist other staff involved in the delivery and management of the business including various site locations for clinics, as and when required.
  • This will include; word processing, spread sheets, updating of records and information systems, photocopying, printing, emailing and filing.
  • Deal with all incoming telephone calls and email enquiries, building rapport, establishing needs and appropriately forwarding to relevant individual and relaying messages accurately.
  • Plan, organise and administer project/programme events and workshops/seminars ensuring excellent levels of customer service are adhered to at all times, and to support networking, training, awareness and outreach events.
  • Supervise the booking and preparation of client bookings. Be involved and contribute to wider team meetings, taking minutes as and when required.
  • Maintain client and business records and spread sheets (suggesting improvements where possible) to ensure objectives are achieved and outputs are efficiently monitored.
  • Manage Earful’s filing system and ensuring paper records are kept in an orderly fashion and suitable archiving strategy adopted.
  • Help maintain a security of the office and ensuring that the Directors are kept up to date with relevant Health and Safety issues and governance issues.
  • Working with the Director who is responsible for IT systems, ensure that staff have adequate support for their day-to-day computer needs.

To keep records of staff holidays and sickness and help plan work schedules for office staff. This includes monitoring renewal dates for systems and relationships with suppliers. (Legal, IT, building, insurance, staff contracts, etc.).

What training will the apprentice take and what qualification will the apprentice get at the end?

  • BTEC Level 3 Diploma in Business Administration, QCF.
  • (Functional Skills, Level 2 - Maths, English - if not already achieved).
  • Employer Rights and Responsibilities.
  • Personal Learning and Thinking Skills.

What is the expected career progression after this apprenticeship?

The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others then a Business apprenticeship could give your career a great start.

Requirements and prospects

Desired skills and personal qualities

IT skills, Attention to detail, Organisation skills, Customer care skills, Number skills, Team working, Flexible approach, Good Time-Keeping, Multi-Tasker, Experience of Microsoft Office


GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade 4/C or above) Essential
GCSE or equivalent Technology (Grade 4/C or above) Essential
Other Work Experience in Business (Grade N/A) Desired

Things to consider

Please do not contact Company directly. Please note; we reserve the right to close any vacancies from further applications when we have received a suitable number of applications from which to make a shortlist. Please ensure you apply ASAP if you wish to be considered for this role.

About the employer

Earful Ltd are hearing care specialists. With clinics available across the North West, or alternatively at the convenience of your own home, their combined experience of their audiologist team ensure you are in the best hands.




St Peters House

Silverwell Street


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Training provider



Morgan Horne


Apprenticeship standard

Business administrator

Level 3 (A level)

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