Reception & Administration Support Apprentice DERBYSHIRE LEGAL SERVICES LIMITED

This is an exciting time to join Loveday's Solicitors who are at a stage of real growth. You will be the first point of contact for our clients, so this is a crucial role centred around, consistent quality of customer service. You will greet visitors, manage all inbound calls and maintain a high standard of administration support to the team.

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Closing date: 23 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 9.00 - 17.00 with 1 hour for lunch.

    Total hours per week: 35

  • Expected duration

    15 Months

  • Possible start date

    26 Jun 2023

  • Date posted

    31 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Phone/reception duties
  • Archive files
  • Booking in clients when required
  • Petty cash
  • Maintain reception area
  • Franking post
  • Contacting services when required – plumber, electrician, printing supplies.
  • Put stationery away and deal with the ordering.
  • General administrative tasks asked for by fee earners which did not involve her leaving the reception room left occupied.
  • Updating relevant databases regarding Deeds and Wills when taking a will or deed from the storerooms.

What training will the apprentice take and what qualification will the apprentice get at the end?

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be
expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.

As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English
Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional
certificates of recognition for these qualifications.

What is the expected career progression after this apprenticeship?

Permanent employment upon successful completion of your apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Team working, Initiative, Non judgemental, Patience, Confidentiality


GCSE or equivalent English (Grade 3/D) Essential
GCSE or equivalent Maths (Grade 3/D) Essential

Things to consider

This is an office based role

About the employer

Lovedays Solicitors is a specialized legal practice with two offices in Matlock town centre, on the edge of the Peak District and an office in Wirksworth. Over the last 100 years, the firm has continually evolved to offer a first-class service to our clients, both new and old. Our professional team offer advice over a full spectrum of legal services and are delighted to have many happy clients throughout England and Wales.




Sherwood House

1 Snitterton Road



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Training provider



Olivia Roberts


Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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