Administration Assistant Apprentice PSYCHOLEGAL EXPERTS LTD
The successful candidate will assist the team in ensuring that PLE Health maintains and improves upon the day-to-day operations of the referrals and ongoing cases. Building relationships with customers and psychologists / therapists to ensure smooth flow of ongoing work and collaborative relationship.
Closing date: 02 Jun 2023
Apprenticeship summary
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Annual wage
£12,675.00
£6.50 per hour
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Working week
9.00am - 5.00pm Monday - Friday with a break - 37.5 hours maximum.
Total hours per week: 37.5
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Expected duration
18 Months
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Possible start date
12 Jun 2023
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Date posted
21 Apr 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000150656
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Positions
1 available
What will the apprentice be doing?
Key tasks:
- To remain professional and courteous and prioritise work tasks appropriately
- To carry out routine operational tasks related to cases
- To develop a sound understanding of the role of PLE Health within the personal injury and healthcare sectors, and the services that can be offered to clients
- Providing some necessary operational functions, including dealing with telephone enquiries, emails and post to the office relating to new and ongoing cases
- Chase responses from psychologists in order to comply with service standards.
Who We are Looking For:
The ideal qualities we are looking for is someone resourceful with drive, determination and enthusiasm, who will enjoy and flourish working as part of an exciting team. We encourage initiative and being able to work independently as well as in a team.
The post would suit someone with some experience in administration or skills related to customer services. A general interest in mental health and psychology would be beneficial.
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 3 Business Administrator Apprenticeship Standard:
A standard contains a list of the skills, knowledge and behaviours an apprentice will need to have learned by the end of their apprenticeship
A portfolio will be compiled throughout the apprenticeship to reflect this and will include evidence collated from the work place such as, but not limited to, emails, letters, reports, presentations, appraisal information, and witness testimonies.
To achieve the full Level 3, all units of the Diploma must be passed, meeting the assessment criteria. College attendance for the delivery of the diploma is mandatory for all apprentices.
Level 3 Diploma for the Business Administrator Units:
- Principles of business administration
- Personal and professional development
- Managing performance
- Your organisation
- Communication in a business environment
- Project management
- ICT for business, Apprenticeship standard Business administrator
- Attend our Stroud OR Filton Campus 1 day per week
What is the expected career progression after this apprenticeship?
On successful completion of the Apprenticeship, a full time role will be considered.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
PSYCHOLEGAL EXPERTS LTD
Address
THE YARD
NAGS HEAD LANE
MINCHINHAMPTON
GL6 9AY
Training
Training provider
SOUTH GLOUCESTERSHIRE AND STROUD COLLEGE
Contact
Nikki Mann
07984540874
Apprenticeship standard
Business administrator
Level 3 (A level)
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