Administration Assistant Apprentice ELITE CARE HOMES LTD

Elite Care Homes is offering the right candidate the opportunity to join their administration team as an apprentice. Working in the Service Delivery department, you will be required to perform duties such as maintaining records, managing data and providing administrative support to the wider team.

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Closing date: 16 Jun 2023

Apprenticeship summary

  • Annual wage

    £10,296.00 to £20,319.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    9am - 5pm Monday to Friday.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    26 Jun 2023

  • Date posted

    30 Mar 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Provide comprehensive administrative support to ensure that efficient and effective administrative systems/databases/processes are implemented, maintained and appropriately validated to assist the effective running of the office/department.

 Undertake clerical work, including preparation and maintenance of records, raising and receipting requisitions, accounts, statistical returns, bring forward systems, and enable the office procedures and systems to operate effectively and efficiently, ensuring that they are acceptable for internal and external audit.

 Maintain and update the office electronic and manual filing systems to ensure that records and information can be readily located. Implement an effective bring forward system.

 Maintain and update both manual and computerised systems, inputting and extracting data, provide performance reports and statistics on individual initiatives in order to inform future resource allocation, performance measurement and to enable Managers to make appropriate decisions in support of Service activities.

 Plan and co-ordinate the arrangements for meetings and other events involving personnel, attending and taking minutes as required to provide an accurate and timely record of proceedings, arrange and monitor follow up action to ensure the efficient dispatch of business.

 Operate the Services Procurement system for ordering and maintaining/monitoring stocks of stationery, uniform, equipment in accordance with service policy and financial regulations to ensure an efficient service is maintained.

Monitor any outstanding items and ensure the receipt of all orders are logged upon their delivery.

Provide support for other as and when directed by the Performance Administration Senior / Management Team.

 Provide telephone, reception and a hospitality service to internal and external service users to ensure effective and efficient service delivery.

 Receive, sort and distribute incoming mail, address and dispatch outgoing mail and keep relevant postal records where required.

Personal Performance

To take responsibility for personal performance and the development of personal skills to ensure the required skills, knowledge and competence to fulfil the role.

Personal Accountability

To manage the areas of responsibility attached to the post or commensurate with the role in accordance with Elite Care Homes Delegation.

Core Values and Behaviours

To encourage and promote the values of Elite Care Homes and comply with the required standards of conduct and by acting with integrity and honesty.

Equality, Diversity and Inclusion

To promote, adhere to and implement the Service’s Equality, Diversity and Inclusion Strategy/Policy and to work consistently to embed equality and diversity within the Service.


To promote, adhere to and implement the Service’s Safeguarding Strategy/Policy and to work consistently to embed Safeguarding within the Service.

Health and Safety

To work in compliance with Service Health and Safety Policy to ensure that hazards are identified and risks assessed and controlled.

To be proactive in managing your personal health, safety and wellbeing and that of your colleagues.


To promote the Service’s Environment Policy/Strategy by implementing working practices and procedures that ensure a sustainable approach to the

Use of resources and that resources are disposed of in an efficient and environmentally friendly way.

To work consistently to embed environmental considerations, energy efficiency and compliance with the Environment Management System (EMS) within the Service.

What training will the apprentice take and what qualification will the apprentice get at the end?

Training for the business administration apprenticeship will be delivered 1 day a week at Digbeth campus.

What is the expected career progression after this apprenticeship?

Opportunity for a full time position once candidate has successfully completed the apprenticeship program. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Initiative, Non judgemental, Patience, Physical fitness


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

Elite Care Homes is a bespoke provider of Supported Living Services throughout the West Midlands and was founded in 2012.Their services provide for individuals who have Learning Disabilities, Autism Spectrum Disorders, Mental Health Conditions, Substance Misuse and Enduring Conditions.






B12 0BS

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Training provider



Nurul Nida

0121 694 5066

Apprenticeship standard

Business administrator

Level 3 (A level)

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