Client Support Apprentice EVOLVE ASSESSMENT SOLUTIONS LTD
A fantastic opportunity to join a dynamic software company. We are on the lookout for a Client Support apprentice as we embark on our next period of exciting growth. The successful candidate will be driven, hardworking and adaptable in a small business environment. If you believe in getting out what you put in we’d love to hear from you!
Closing date: 30 Jun 2023
Apprenticeship summary
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Annual wage
£9,609.60
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
7 hour working days. Flexible hours between 8.30am – 5.30pm with one hour for lunch
Total hours per week: 35
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Expected duration
18 Months
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Possible start date
03 Jul 2023
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Date posted
22 Mar 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000147734
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Positions
1 available
What will the apprentice be doing?
The Client Support apprentice will be a crucial role with Evolve Assess. We are a very small business, and the successful candidate will have an array of different work to conduct; no two days will be the same.
Duties
- Responding to and resolving user queries sent to our support inbox.
- Uploading of client content into our software platform.
- Generating usage reports based on assessment completions.
- Answering incoming calls and assisting clients with day-to-day queries.
- Data entry into many software platforms that we use.
- Supporting a client account manager in the day-to-day management of client solutions.
- Helping on client calls.
What training will the apprentice take and what qualification will the apprentice get at the end?
Full Business Administrator Level 3 Standard
All training to take place at the employers premises.
What is the expected career progression after this apprenticeship?
Possibility of full-time employment upon successful completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 9-4 or A*-C) Essential
About the employer
Employer
EVOLVE ASSESSMENT SOLUTIONS LTD

About disability confident
Address
EVOLVE CENTRE
RAINTON BRIDGE BUSINESS PARK
HOUGHTON LE SPRING
DH4 5QY
Training
Training provider
CITY OF SUNDERLAND COLLEGE
Apprenticeship standard
Business administrator
Level 3 (A level)
Before you apply
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