Apprentice Customer Service and Branch Assistant Kent Bearings
A fantastic opportunity to gain excellent customer service skills within the engineering sector. Your role will include general stores and office duties, including serving on our trade counter and providing a great customer experience. You will be providing professional, efficient support to the team on the trade counter, stores and in the office.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 26 Oct 2023
Apprenticeship summary
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Annual wage
£10,452.00
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Working week
Monday – Friday. 8.30am – 5.00pm. 1 hour unpaid lunch break.
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
30 Oct 2023
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Date posted
14 Mar 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000144621
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Positions
1 available
What will the apprentice be doing?
An ideal position for an outgoing person who enjoys helping people.
We are looking for someone to support our team with customer enquiries. Some of the duties will include:
- Serving on trade counter
- Checking in goods
- Getting deliveries up
- Keeping stores tidy
- Loading delivery van
- Stock checking
- Answering phones
- Phoning suppliers
- Using purpose-built computer
- Keeping office tidy
What training will the apprentice take and what qualification will the apprentice get at the end?
- Customer Service Practitioner L2.
- 20% paid time during working hours is given to complete training, referred to as “Off the Job Training”.
- On the job training with the employer whilst working towards the Apprenticeship Standard.
- Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.
- Functional Skills in maths and English, if required.
What is the expected career progression after this apprenticeship?
- Potential for full time employment for the right candidate.
- There are opportunities to progress from a Level 2 to a Level 3 qualification
- Many employers retain apprentices in full/part time positions
- The Qualifications you gain can also help you to get into higher education or other employment
- Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies.
- Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade A* - C or 9 - 4) Essential
Things to consider
About the employer
Employer
Kent Bearings
Address
UNIT14/15
WILLESBOROUGH INDUSTRIAL PARK
KENNINGTON ROAD
TN24 0TD
Training
Training provider
KENT COUNTY COUNCIL
Contact
Kent Training and Apprenticeships Business Support Team
0800 731 4297
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 26 Oct 2023