Junior Lettings Negotiator Apprentice Savidge & Brown

We are looking for a full-time Junior Lettings Negotiator Apprentice to join the outgoing and hardworking team at our busy branch in Alfreton. Can you provide excellent customer service and are results driven? Are you excited by the prospect of working within the property industry? We invest in our new employees with complete training program. Answer calls from Landlords, Tenants and prospective tenants.

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Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


    Holiday allowance is 20 days plus statutory holidays A bonus is paid twice per year if the company does well, following 1 year service

  • Working week

    09:00 to 17:30 Monday to Friday 09:00 to 12:30 alternate Saturdays

    Total hours per week: 39

  • Expected duration

    12 Months

  • Possible start date

    15 Jul 2023

  • Date posted

    13 Mar 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Answer calls from Landlords, Tenants and prospective tenants.
  • Booking viewings on properties, ensuring prospective tenants meet property requirements.
  • Arrange dates and times for property inspections with Tenants.
  • Dealing with queries from Tenants and Landlords.
  • Liaising with Landlords when new tenancies are requested from Tenants.
  • Log repairs and liaise with contractors to ensure repairs are carried out in a timely fashion.
  • Organising end of tenancy inspections and chasing rents when late.

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 2 Customer Service Practitioner apprenticeship standard, including Functional Skills if required.

This is a work based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus or virtually via Microsoft Teams.

You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.

You will experience a blended learning model.

You will gather learning evidence, journals and off-the-job records using your e-portfolio.

At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged.

What is the expected career progression after this apprenticeship?

Upon completion of this apprenticeship and in the longer term you will be given the opportunity to undertake optical assistant training as an addition to the role. This will be funded by the employer.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Customer care skills, Team working, Initiative, Non judgemental, Patience, Customer service skills, Reliable and committed


GCSE or equivalent English (Grade 9-4 / A*-C) Essential
GCSE or equivalent IT (Grade 9-4 / A*-C) Essential
GCSE or equivalent Maths (Grade 9-4 / A*-C) Essential

Things to consider

The ideal candidate will need to have a full driving license and a car, to meet clients at various properties. Petrol allowance paid for company visits

About the employer

Are you results driven, capable of providing excellent customer service and excited by the prospect of working within the property industry? We fully invest in our new employees, with a complete training programme. If you are looking to get yourself on the career ladder in Estate Agency, then this is the role for you. Excellent career progression on offer!


Savidge & Brown




DE55 7AG

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Training provider



Leoni Nath


01623 900469

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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