GP Surgery Receptionist Apprentice DR NC WARD & PARTNERS
As a Receptionist / Customer Service Practitioner you will spend time across different areas of the business, including front and back reception. You will meet and greet patients in a pleasant and professional manner. You will learn about the different functions undertaken by the administration team and develop your skills.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 22 Jun 2023
Apprenticeship summary
-
Annual wage
£10,158.72
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
-
Working week
Monday - Friday. Hours to be confirmed with the successful candidate dependent on travel arrangements. Hours will be between 8.00am - 6.00pm with 1 hour unpaid lunch and a day for study.
Total hours per week: 37.0
-
Expected duration
12 Months
-
Possible start date
26 Jun 2023
-
Date posted
08 Mar 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000142164
-
Positions
1 available
What will the apprentice be doing?
This is a fantastic opportunity to work in the fast paced GP Surgery dealing with both patients and healthcare professionals alike. No two days are ever the same and there will be a variety of duties, not just in the reception area.
Duties will include:
- Provide excellent customer service via e-mail, telephone, and internal messaging systems
- Day to day use of Microsoft Office- Outlook, Word, Excel, and other business specific IT systems
- Reception duties including face to face meet and greet service to customers
- Provide customers with advice, guidance, and support
- Helping with customer issues
- Data input / organising / reporting / scanning
- Working closely with other departments to ensure everything is managed accurately
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 2 Customer Service Practitioner apprenticeship standard.
- On the job training with the employer
- Regular work-based assessments / observations carried out by Kent Training and Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards
What is the expected career progression after this apprenticeship?
- Potential for full-time employment for the right candidate
- There are opportunities to progress from a Level 2 to a Level 3 qualification
- Many employers retain apprentices in full / part time positions
- The qualifications you gain can also help you to get into higher education or other employment
- Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies
- Once the Apprenticeship has been achieved you will have the skills, abilities, and experience to update and enhance your CV, to make it attractive to potential employers
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 9-4 (A*-C)) Essential
Things to consider
About the employer
Employer
DR NC WARD & PARTNERS
https://www.thegrangepracticeramsgate.nhs.uk/
Address
THE GRANGE PRACTICE
THE MONTEFIORE MEDICAL CENTR
DUMPTON PARK DRIVE
CT11 8AD
Training
Training provider
KENT COUNTY COUNCIL
Contact
Kent Training and Apprenticeships Business Support Team
0800 731 4297
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system – Therefore, to apply for this position, please click on the link below and follow the online instructions.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 22 Jun 2023