The Apprentice Credit Controller will learn the entire accounts receivable cycle by assisting a credit controller and also the cashier debt collection and funds allocation. The Apprentice will be supported by Stiles Harold William to obtain their AAT qualifications, Levels 2, 3 & 4 alongside academic studies undertaken at college and home.

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Closing date: 07 Apr 2023

Apprenticeship summary

  • Annual wage


  • Working week

    9am - 5:30pm Monday - Friday, 1 hour for lunch.

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    13 Apr 2023

  • Date posted

    07 Mar 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

·         All aspect for credit control for various portfolios- emails/letters/calls to customers in arrears

·         Providing property managers with debt reports and lists to authorise legal action

·         Maintaining customer correspondence details and up to date records

·         Cover for ‘cash inputting’ tasks

·         Reporting to client on arrears position as and when requested

·         Card Receipts

·         Dealing with customer incoming calls

·         Plus any other reasonable tasks that arise resulting from new & existing Property Management instructions.

·         To provide credit control and accounting support for various portfolios.

·         Provide debt reports on request to property managers. 

·         Report to clients as and when requested.

·         Maintaining Qube with ‘take-on’ data for new business.

·         General Ad-hoc support to PM Accounts including taking card receipts and other cash inputting tasks.

Apprenticeship studies:

To undertake the AAT Level 2 apprenticeship key areas, including:

·         Bookkeeping transactions

·         Bookkeeping Controls

·         Using Accounting Software

·         Elements of Costing

·         Work effectively in Finance

What training will the apprentice take and what qualification will the apprentice get at the end?


Role profile:
An Accounts or finance assistant is an integral part of the team responsible for maintaining an efficient and accurate finance function within a business. The Accounts or finance assistant is responsible for assisting the team of accountants with junior accounting duties. These can vary massively depending on the team structure and size of business. An Accounts or finance assistant’s work could include basic bookkeeping activities, working with sales and purchase ledgers, running calculations to ensure that records and payments are correct, recording of cash and data entry. Accounts or finance assistant can work in almost any sector. Potential employers include corporate businesses, sole traders, partnerships, Public sector, not-for-profit organisations and educational institutions. Accounts or finance assistant may work in-house for an organisation or they might work for an accountancy firm, bookkeeping practice, Shared Service provider, self-employed or on behalf of several different clients.

Entry requirements:
Individual employers will determine their own entry requirements.

Typically, 12 to 14 months.

Apprentices will be required to take one of the professional qualifications listed below, as chosen by the employer to be most relevant to the job role:

AAT Level 2 Certificate in Accounting
ACCA Certificate in financial and management accounting (level 2)
IAB Level 2 certificate in bookkeeping
ICB Level 2 certificate in bookkeeping
Link to professional registration:
On completion, the apprentice will be able to apply for the appropriate level of professional membership aligned with this apprenticeship, dependent on the qualification chosen. Professional body memberships that are relevant to the options for this apprenticeship are:

IAB – Associate Level Membership
ICB – Associate Level Membership
Neither AAT nor ACCA offer professional registration upon completion of this apprenticeship.

English and mathematics
Apprentices without Level 1 English and maths will need to achieve this level and taken the test for level 2 prior to taking their end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeships English and maths minimum requirement is entry Level 3.  British Sign Language qualifications are an alternative to English qualifications for whom this is their primary language

What is the expected career progression after this apprenticeship?

Progression onto higher level AAT Qualifications within the business.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Problem solving skills, Administrative skills, Number skills, Analytical skills, Team working


GCSE or equivalent Maths and English (Grade Grade C/4 and above) Essential

About the employer

Stiles Harold William is an independent multi-disciplined real estate advisory business. With eight offices across London and the South East, we serve clients across the UK, providing the right answers to our customer property needs and making property work for their benefit.




4th Floor

Lees House

21-33 Dyke Road


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Training provider



Apprenticeship Team

Apprenticeship standard

Accounts or finance assistant

Level 2 (GCSE)

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