Customer Service Assistant Apprentice GB Vehicle Leasing
An immediate start to work with a small and friendly team. The role includes processing documents for pay-out, customer queries and complaint resolution throughout the lifetime of the contract including settlement requests and collections and generating contracts.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 Oct 2023
Apprenticeship summary
-
Annual wage
£9,609.60
-
Working week
Monday to Friday 9.00am - 5.00pm
Total hours per week: 35.0
-
Expected duration
16 Months
-
Possible start date
13 Nov 2023
-
Date posted
07 Mar 2023
-
Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000141492
-
Positions
1 available
What will the apprentice be doing?
- Answering calls, taking messages and responding to customer queries via email
- Working closely with the sales team
- Liaising with credit control as and when needed
- Ordering and progressing new vehicle orders
- Submitting finance proposals
- Generating contracts
- Arranging deliveries
- Raising invoices
- Processing documents for pay-out
- Customer queries and complaint resolution throughout the lifetime of the contact including settlement requests and collections
- Any other general administrative duties as required
What training will the apprentice take and what qualification will the apprentice get at the end?
- Customer Service Practitioner level 2 apprenticeship standard
- College attendance is required one day a month
What is the expected career progression after this apprenticeship?
There will be an opportunity for permanent employment and career progression on successful completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4 or above) Essential
Things to consider
About the employer
Employer
GB Vehicle Leasing
https://www.gbvehicleleasing.co.uk/
Address
EUROPA HOUSE
BARCROFT STREET
BURY
BL9 5BT
Training
Training provider
BURY COLLEGE
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College apprenticeship team will then be in touch regarding your application.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 27 Oct 2023