Apprentice Parts Sales Advisor GERMAN SWEDISH & FRENCH CAR PARTS LIMITED

Exciting opportunity starting in the warehouse and progressing into a sales role within our Southend-on-Sea branch. You will be checking and putting away supplier delivered parts according to procedures, answering the phone efficiently, professionally and politely and offering exemplary customer service through efficient and accurate parts look up.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Apr 2023

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Days and shifts are to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    16 Months

  • Possible start date

    10 Apr 2023

  • Date posted

    06 Mar 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000141102

  • Positions

    1 available

What will the apprentice be doing?

Initially starting in the warehouse to develop an understanding of how the business operates and becoming familiar with the stock and parts the role will involve:

  • Checking and putting away supplier delivered parts according to procedures
  • Checking for damaged stock
  • Picking and loading van / carrier accurately for timely customer delivery
  • Checking customer returns for resale, warranty or surcharge
  • Checking stock quantities are correct against computer
  • Checking stock is stored in the allocated bin locations

Once the apprentice becomes familiar with the business and stock the apprentice will then progress on to the sales aspect of the business, duties involve:

  • Offering exemplary customer service through efficient and accurate parts look up
  • Communicating with the customer from start of transaction to end
  • Answering the phone efficiently, professionally and politely
  • Phone out daily to connect with allocated customers
  • Offering retail customers, a warm and friendly service
  • Contributing to a positive “can do” environment

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 2 Customer Service Practitioner apprenticeship standard
  • Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship
  • This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions
  • All delivery is completed in the workplace, and you will not need to attend any off-site training.
  • Functional Skills in maths and English, if required.

What is the expected career progression after this apprenticeship?

This is a fantastic opening to gain permanent employment in a varied and ever-expanding industry.

Parts Alliance has an enviable reputation for well-trained, high-quality staff and this is a career opportunity not to be missed.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Analytical skills, Logical, Team working

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Math's (Grade 4/C) Essential

Things to consider

Please note that the wage does vary depending on age, see further details below: Candidates aged Under 17 £4.81 per hour (£192.40 per week) Candidates aged 18-20 £6.83 per hour (£273.20 per week) Candidates aged 21-22 £9.18 per hour (£367.20 per week) Candidates aged 23+ £9.50 per hour (£380 per week). These hourly rates are significantly higher the National Apprenticeship Rate and would continue to increase as you are progressing within this exciting company. Work Hours: 40 hours per week which may involve working Saturday’s on a rota basis What We Offer! •28 days annual leave, including bank holiday and opportunity to increase annual leave for time served •Online employee discount scheme including big discounts to local cinemas, theme park attractions, major retailers and much more •Healthcare cash plan •Company pension •Internal development programmes •Career progression

About the employer

GSF Car Parts is one of the UK’s leading motor factor businesses with branches nationwide supplying thousands of automotive trade and retail customers with original equipment quality parts through unrivalled levels of customer service. Through cutting edge technology, strong relationships with global manufacturers and a highly skilled workforce, we provide excellent customer service at every turn that helps to keep the UK’s vehicles on the road.

Employer

GERMAN SWEDISH & FRENCH CAR PARTS LIMITED

Address

4, The Forum, Coopers Way

Southend-on-Sea

SS2 5TE

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Training

Training provider

LEARNING SKILLS PARTNERSHIP LTD

Contact

Holly Parkinson

Holly.Parkinson@lsprecruit.com

07432840539

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

To apply for this vacancy please click 'Apply now' and you will be redirected to the GetMyFirstJob website where you will be required to submit an application. If this is your first visit to GetMyFirstJob you will be required to register on the website, please complete all fields upon registration and ensure you attach a copy of your CV.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 03 Apr 2023