Business Administration Apprentice M J M DATA CAPTURE LTD
An exciting opportunity has arisen for a talented and enthusiastic individual to join a Mobile Computing and Warehouse Management Solutions specialist in Northampton. The company is looking for a Business Administrator to help the company grow and help deliver a fantastic overall experience to customers, by delivering an excellent professional level of support and customer service both on the phone and when customers are experiencing problems.
Closing date: 21 Apr 2023
Apprenticeship summary
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Annual wage
£10,296.00
This is a fantastic career opportunity on offer with a fast-growing company who are able to offer real career progression and training as well as a fantastic working culture.
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Working week
Monday-Thursday 9am-5pm, (with 1 hour for lunch) Friday 9am-5pm (with 30 minutes for lunch)
Total hours per week: 37.5
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Expected duration
21 Months
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Possible start date
24 Apr 2023
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Date posted
06 Mar 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000140930
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Positions
1 available
What will the apprentice be doing?
This is a fantastic career opportunity on offer with a fast growing company who are able to offer real career progression and training as well as a fantastic working culture, the ideal candidate will be a dynamic and flexible self-starter with excellent organisational and time-management skills.
Brief Role Outline
An exciting opportunity has arisen for a talented and enthusiastic individual to join a Mobile Computing and Warehouse Management Solutions specialist in Northampton.
· Answer the phone – be the First Line Support in the Northampton office.
· Log helpdesk calls and inform customer – when customers call up/email, must log a call for any issue they may have for the support team to access.
· Liaising with customers – help the Support Team Leader & Projects Manager with project plans, booking site days, scheduling support technicians to visit, updating documents.
· Create, maintain, and update site visit documentation, making sure it is filed in the relevant customer files.
· Make sure all paperwork is returned to you by the engineer.
· Add equipment on the CRM system to customer accounts.
· Booking accommodation and travel for Support team
· Help maintain stock.
· Handle repairs
· Post office, deposit cheques, barcode ID cards, demo packs
· Check CDEV’s for quotes. Create quotes.
· Create Sales orders.
· Create Purchase orders.
· Send repeat invoices and file them.
· Send weekly statements.
· Send remits.
· Follow up quotes & update sales manager.
· Create and send certificates.
· Send questionnaires.
· Record and scan receipts/petty cash/expenses
· Maintaining equipment list
· Print of reports, forward orders etc
· Order equipment for customers, send sample labels.
· Check documents i.e specs for spelling, format, sentence structures and punctuation.
· Maintaining and updating customer contact info
· Other duties within the department as required.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Business Administrator Level 3 Standard
- End Point Assessment
- On The Job Training
What is the expected career progression after this apprenticeship?
This is a fantastic career opportunity on offer with a fast-growing company who are able to offer real career progression and training as well as a fantastic working culture, the ideal candidate will be a dynamic and flexible self-starter with excellent organisational and time-management skills.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Mathematics (Grade 9-4 (A*-C)) Essential
Other How a warehouse operates (Grade general understanding) Essential
Other Use of Microsoft Office and Outlook (Grade Basic Knowledge) Essential
About the employer
Employer
M J M DATA CAPTURE LTD
Address
SUITE 32
BURLINGTON HOUSE
369 WELLINGBOROUGH ROAD
NN1 4EU
Training
Training provider
INTEC BUSINESS COLLEGES LIMITED
Contact
Linsay Jones
linsay.jones@intecbusinesscolleges.co.uk
01788 514 276
Apprenticeship standard
Business administrator
Level 3 (A level)
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