HR Support Apprentice THE OFFICE OF THE PENSIONS OMBUDSMAN

This role sits within the HR team in Corporate Services. You will work towards an HR Support Apprenticeship Level 3, by assisting the admin of day-2-day operations of HR functions & duties. Assisting the HR team implementing HR services, policies, & projects. You may also be asked to complete wider administrative tasks across Corporate Services.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Mar 2023

Apprenticeship summary

  • Annual wage

    £19,756.00

    27.5 day annual leave

  • Working week

    Monday to Friday 7.2 hours a day plus lunch, 5 days a week, shifts TBC.

    Total hours per week: 36

  • Expected duration

    18 Months

  • Possible start date

    24 Apr 2023

  • Date posted

    02 Mar 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000139833

  • Positions

    1 available

What will the apprentice be doing?

  • Ensure internal databases are kept up to date, including the CV database and training database
  • Ensuring calendars are kept up to date with upcoming interviews, inductions, and training
  • Assisting with the recruitment process
  • Assisting with the induction process, including organising the relevant documentation
  • Update the HR management system
  • Assisting with the training process
  • Distribute and collate relevant appraisal documentation
  • Wider business administration support across Corporate Services

What training will the apprentice take and what qualification will the apprentice get at the end?

You will work towards a HR Support Apprenticeship Level 3

There will be a range of on-the-job training in Canary Wharf

Within the working week suitable time will be identified for studying and exams.

What is the expected career progression after this apprenticeship?

  • Generalist HR Administrator 
  • HR Officer

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Administrative skills, Number skills, Team working, Non judgemental

Qualifications

GCSE or equivalent Maths and English (Grade 4) Essential

Things to consider

•Be able to work full time hours (including study leave) •Commitment to completing apprenticeship scheme, within the specified time criteria.

About the employer

When someone has tried to resolve a problem with their pension and isn’t satisfied with the outcome, they can ask us to help. As a totally independent body, not part of the pensions industry or government, we investigate and make decisions when someone has been unable to resolve a complaint about how their pension has been managed. Our service is free, but we have legal powers to make decisions that are final, binding, and enforceable in court. Our work can be challenging and high-profile, delivering a fair outcome for the individual and highlighting where the pensions industry can improve. Focusing on the facts, we must be balanced, fair and totally independent. Most of all, we must gain and retain the confidence of everyone we meet by treating them with respect, integrity, and honesty. Around 140 staff work here, along with around 240 volunteers, dealing with (on average) around 14,000 enquiries and around 5,000 pension complaints each year. A number of these complaints are resolved without the need for a full Ombudsman determination. As an organisation, we are committed to supporting the principles of equality, diversity, and inclusion.

Employer

THE OFFICE OF THE PENSIONS OMBUDSMAN

Address

THE PENSIONS OMBUDSMAN

10 SOUTH COLONNADE

LONDON

E14 4PU

Contact

Patricia Whiteley

patricia.whiteley@pensions-ombudsman.org.uk

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Training

Training provider

THE GROWTH COMPANY LIMITED

Apprenticeship standard

HR support

Level 3 (A level)

Employer's Application Instructions

Complete the application form on line - will have a look at CV if uploaded

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Mar 2023