Service Administrator Apprentice JUNGHEINRICH UK LIMITED
Comprehensive administration support role in Customer Services, supporting Engineers, Dispatchers and Service Management for all service activities of the region to ensure the highest level of customer service is delivered and all KPIs are achieved.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 07 Apr 2023
Apprenticeship summary
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Annual wage
£18,000.00
You will get an annual salary, 25 days' holiday + bank holidays, NUS Card, Pension, Private Medical Insurance, Life Assurance 6x your annual salary and access to a wide range of discounts and offers.
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Working week
Monday - Friday, 8.00am- 4.00pm or 9.00am - 5.00pm to be agreed with your line manager. No evenings or weekend work.
Total hours per week: 37.5
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Expected duration
24 Months
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Possible start date
01 May 2023
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Date posted
02 Mar 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000139576
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Positions
1 available
What will the apprentice be doing?
- To provide full and comprehensive Automated Systems administration support for Engineers, Dispatchers, and Customers for all service activities of the UK to ensure the highest level of customer service is delivered, and all KPIs are achieved
- To ensure correct and swift processing of all work recorded in SAP and ensure that all incoming planned and unplanned work is reviewed, planned, prioritised, assigned and completed
- To allocate existing engineering resources in order to meet customer expectations in a timely and cost effective manner
What training will the apprentice take and what qualification will the apprentice get at the end?
- Achieve a level 3 Customer Service Specialist apprenticeship qualification which will incorporate providing a full and comprehensive administration support for Engineers, Dispatchers and Service Management for all service activities of the region to ensure the highest level of customer service is delivered and all KPIs are achieved
What is the expected career progression after this apprenticeship?
- You will be offered a permanent role within JHUK, and subject to completion of all apprenticeship milestones, and performance
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4-9) Essential
GCSE or equivalent Other (Grade 4-9) Essential
Things to consider
About the employer
Employer
JUNGHEINRICH UK LIMITED

About disability confident
https://www.jungheinrich.co.uk/
Address
Unit 4
Catalina Approach Omega South
Warrington
WA5 3UY
Contact
Jack Watson
Training
Training provider
INTEC BUSINESS COLLEGES LIMITED
Apprenticeship standard
Customer service specialist
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 07 Apr 2023