Apprentice Service Desk Administrator ON BOARD POWER LTD

On board power are looking for a motivated and professional candidate to assist with operations of the switch board and administration working alongside the administrative team.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2023

Apprenticeship summary

  • Annual wage

    £10,982.40

  • Working week

    40 hours per week, days and shifts to be confirmed.

    Total hours per week: 40

  • Expected duration

    12 Months

  • Possible start date

    01 Nov 2023

  • Date posted

    02 Mar 2023

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000138962

  • Positions

    1 available

What will the apprentice be doing?

To carry out general administration duties including but not limited to:

  • Operating the switchboard.
  • General office duties.
  • Assisting Service Desk with a variety of administration tasks.
  • The costing of job sheets.
  • The production of monthly consolidated customer invoices.
  • The compilation of monthly warranty reports.
  • The compilation of vehicle handover forms.
  • Maintenance of customer and asset database.  

Roles and responsibilities may change from time to time based on business requirements. The role may also incorporate some general duties not specified, and you will be requested to provide support where applicable for other departments during staff absences or busy periods.

To complete and update all business & job production systems and records.

To ensure all work undertaken for OBP is quality controlled and QC records are kept and updated.

To be fully conversant with all Health and Safety procedures and to implement and comply with them, reporting any non-conformance through the agreed channels.

To ensure that the Company’s resources are used cost effectively on all projects and that waste is identified and solutions advised.

Whilst in the field and working on site to act as a responsible and professional ambassador for OBP and always protect the OBP brand & reputation in all activities.

What training will the apprentice take and what qualification will the apprentice get at the end?

The successful candidate will work towards a level 2 qualification in customer service. 

Apprentices will be required to have or achieve level 1 English and Maths and to have taken level 2 English and Maths tests prior to completion of their Apprenticeship.

What is the expected career progression after this apprenticeship?

To be discussed on completion of the apprenticeship.

 

Requirements and prospects

Desired skills and personal qualities

Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Professional

Qualifications

GCSE or equivalent Maths and English language (Grade A*-C or 9-4) Desired

About the employer

We specialise in creating bespoke solutions for any type of requirement. Whatever you need in your vans, we’ll find the most cost and space-effective way to make it happen, and give you everything you need to work smarter on the road.

Employer

ON BOARD POWER LTD

Address

105-106 B M K INDUSTRIAL ESTATE

WAKEFIELD ROAD

LIVERSEDGE

WF15 6BS

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Training

Training provider

CALDERDALE COLLEGE

Contact

Madeline Oxby

madeline.oxby@calderdale.ac.uk

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Oct 2023