Business Administration & Community Liaison Apprentice (Vin-0001-22) TRAINING AND APPRENTICESHIPS IN CONSTRUCTION LIMITED

Working as a Site Administrator & Community Liaison Officer you'll work within the administrative team of a worldwide renowned name in the construction industry, providing essential administration support as well as taking particular responsibility for creating & maintaining good community relationships links between local residents & company.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 8.00am - 4.30pm

    Total hours per week: 40.0

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2023

  • Date posted

    27 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

Working towards a Business Administration qualification, the apprentice will work within the administrative team providing general site administrative support as well as taking particular responsibility for creating and maintaining good community relationships. We have an opportunity for an apprentice to work within a worldwide renowned name in the construction industry, committed to working towards achieving lowering the carbon footprint by retrofitting properties, ensuring they become warm, safe and energy efficient. This role will provide an introduction to PAS 2030 and PAS 2035 retrofit processes that will be required in order to achieve Net Zero targets by 2050.

The work wil require an understanding of the needs and concerns of the local residents, looking to act as first line of communication in helping to minimise the impact of works on local residents providing the main point of contact for local residents and creating an essential link between the company and the local community.

No two days will be alike, and your role will include:

  • Looking to build positive relationships with local community residents and groups and organisations
  • Keeping local residents up to date with progression reports
  • Providing written and verbal reports
  • Providing efficient communication between project team and local residents
  • Attending local resident group meetings, taking minutes and reporting back to managers
  • Responding to telephone and email enquiries
  • Promoting the work of the team in a positive way
  • Increasing knowledge within the local community
  • Having a clear understanding of the contracts and set requirements
  • Supervising any site visits from local resident organisations
  • Key administrative tasks such as communications, emails, document collation, filing, telephone and face to face enquiries
  • Assisting with some financing
  • Collating information
  • Involvement in production of local newsletters
  • Ensuring the highest level of customer service at all

What training will the apprentice take and what qualification will the apprentice get at the end?

The apprentice will work towards a Level 3 Business Administration qualification, receiving regular online tutorial sessions and carrying out set assignments.

What is the expected career progression after this apprenticeship?

There will be opportunity to move into full-time employment on successful completion of the apprenticeship.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential
Other CSCS (Grade Pass) Essential

Things to consider

The role will be across multiple sites across the county so the apprentice will need a full, clean UK driving licence.

About the employer

Apprenticeships New Anglia is a project part funded by the European Union to support Apprenticeships in Norfolk and Suffolk.  We work in partnership with TrAC, a DfE approved Flexi Job Apprenticeship Agency who will employ you for the duration of the apprenticeship and pay your salary. You should be aware that you will be placed with a host employer but you will not be employed by them. Your placement may change during the course of your apprenticeship but TrAC will support you with this and will also continue to support you into employment or further learning at the end of your apprenticeship.




Unit 10, Viewpoint

Boxley Road, Penenden Heath


ME14 2DZ


Sue Appleby


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Training provider


Apprenticeship standard

Business administrator

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jun 2023