Customer Service Level 2 Apprenticeship - Godiva bearings and Autosport Bearings GODIVA BEARINGS (SOUTHERN) LTD
2 great opportunities to join a fast paced vibrant team. Working within a busy office alongside like minded professionals the successful candidate will need to demonstrate great communication skills along with attention to detail.
Closing date: 31 Mar 2023
Apprenticeship summary
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Annual wage
£10,004.80
Bonus to be discussed at interview.
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday to Friday 9.00am to 5pm
Total hours per week: 40
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Expected duration
12 Months
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Possible start date
05 Apr 2023
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Date posted
24 Feb 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000137859
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Positions
2 available
What will the apprentice be doing?
- Taking enquiries over the phone and email
- Identifying customers needs and offering solutions to their problems
- Taking orders
- Various administration tasks
- Working alongside other departments
- Keeping the customer up to date with scheduled deliveries.
- Sourcing non-stock items from approved suppliers.
What training will the apprentice take and what qualification will the apprentice get at the end?
Apprentices will work to complete the Level 2 Customer Service Practitioner standard.
They are appointed a Skills Coach who works with them to deliver work-based learning via face to face and online meetings. Apprentices are allowed 6 hours per week of the job hours to enable them to complete work and self-reflection activities. On completion of training, apprentices do an End-Point Assessment (EPA).
What is the expected career progression after this apprenticeship?
Opportunities to secure a permanent job after the apprenticeship is completed.
Bonuses along the way
Opportunities for extra training and further development
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
GODIVA BEARINGS (SOUTHERN) LTD

About disability confident
https://www.godiva-bearings.co.uk/
Address
Crackley Way, Peartree Lane
Dudley
DY2 0UW
Training
Training provider
JUNIPER TRAINING LIMITED
Contact
Melanie Newman
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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