Join SCC on a journey of learning and personal development as an IT Repair Center Engineer Apprentice. Your role would be to be part of an ever growing IT company on the wave of change. SCC will support your journey by providing mentoring and customer training alongside industry recognised accreditations on manufactures such as IBM, HP, DELL etc.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Jun 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday to Friday, times will be confirmed upon interview.

    Total hours per week: 40

  • Expected duration

    16 Months

  • Possible start date

    23 Jun 2023

  • Date posted

    22 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

You will have the chance to gain valuable skills, knowledge and experience as you complete a L3 IT Cloud Support Specialist Apprenticeship. Your role will require you to provide a professional repair to a variety of hardware and peripherals within SCC Repair Centre. 


You will be responsible for: 

  • Diagnose and repair devices such as but not limited to, PC’s, Laptops, Printers, retail equipment etc
  • Providing contingency cover for the Inventory Controller, as and when required
  • Ability to repair devices at component level 
  • Capable of supporting other departments as and when required 
  • Update relevant business systems to the required standards and in line with agreed processes 
  • Be compliant with management system policies, company policies & guidelines and take responsibility for health & safety in the workplace 
  • To be approachable and accepting of Training requirements in relation to the role and operation 
  • To maintain the skills and knowledge required within the team to perform the role to the required standard
  • Ability to handle equipment of varying weights and sizes, in line with manual handling guidelines and training provided 
  • Must be able to embrace new technologies and adapt to change 
  • To undertake Health and Safety activities commensurate with post and or SCC Group Health and Safety Policy 
  • To assist the Management teams in the daily running of the operation, through the above and any other duties as necessary 

What training will the apprentice take and what qualification will the apprentice get at the end?

Why choose our Cloud Network Specialist apprenticeship? 

QA’s Cloud Network Specialist Level 3 Apprenticeship provides a solid foundation in installing network cabling and hardware. A Cloud Network Specialist’s role is both desk-based and involves visits to clients' premises to resolve issues. Apart from installing network cabling and hardware, they may also be required to assist in the deployment and management of cloud-based services. 

QA’s Cloud Network Specialist Level 3 apprenticeship programme enables the apprentice to:

  • Follow a cloud-first curriculum, covering on-premise and cloud-enabled networking
  • Learn about core networking principles, including network addressing, cloud, virtualisation and security
  • Understand the principles, hardware, protocols and services that form part of on-premise, cloud and hybrid network architectures
  • Train with QA – the largest and leading provider for both Microsoft and AWS training
  • Learn technical content that aligns to, and is relevant to, employers and the market
  • Learn about DevOps methodologies and the fundamentals of databases and data migration 

Tools and technologies learned: Learners will learn to use Microsoft Azure, AWS and Google Cloud.

What is the expected career progression after this apprenticeship?

There is further development potential to be fast tracked to higher level engineering grades with potential opportunities in the future to move into other roles within SCC.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Presentation skills, Administrative skills, Team working, Non judgemental, Patience, Interest in PC repair


GCSE or equivalent any subject -- x3 (Grade 4+ (A-C)) Essential
GCSE or equivalent English (Grade 3+ (D or above)) Essential
GCSE or equivalent Maths (Grade 3+ (D or above)) Essential

About the employer

SCC (Specialist Computer Centres) is the leading IT services organisation in Europe. We have been established for over 40 years and have a turnover in excess of £3 billion.




James House

Warwick Road


B11 2LE

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Training provider


Apprenticeship standard

Information communications technician

Level 3 (A level)

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 09 Jun 2023