IT Apprentice TENDRING COMMUNITY VOLUNTARY SERVICES LTD
To support the organisation with its IT and digital transformation and IT infrastructure projects, including: Provide first line IT guidance to staff, the upgrading of hardware including PCs, laptops, mobile ‘phones and other devices as necessary and the ongoing development of the CVST database.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Mar 2023
Apprenticeship summary
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Annual wage
£9,254.44 to £18,278.00
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
Minimum Wage Rates -
Working week
Monday to Friday from 8:30am - 4:30pm with a 30 minute lunch break.
Total hours per week: 37.0
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Expected duration
18 Months
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Possible start date
14 Apr 2023
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Date posted
20 Feb 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000136468
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Positions
1 available
What will the apprentice be doing?
Duties to include:
- Providing support for the efficient upgrading of hardware and software across the organisation.
- Maintaining a faults/ assistance register to respond and resolve, efficiently and effectively, staff ad hoc, day-to-day IT queries
- Supporting the organisation in its operational IT and digital development
- Ensuring that all necessary digital security measures are in place including anti-virus software on all devices.
- Liaising with IT contractors, to ensure relevant technical support relating to all systems including, but not limited to, cloud-based systems, CVST’s web application (database), cloud-based telephone system and all software and hardware requirements.
- Assisting IT Contractors with hardware/ software installations
- To work with the Communications Officer and external contractor to support the development/replacement of the CVST website.
- Maintaining an asset register of all equipment both on the premises and issued to staff/ volunteers.
- Ensuring the return of IT equipment supplied to staff when they leave
- Keeping abreast of developments in the digital arena with a view to identifying new digital opportunities for the organisation.
- Providing information and training to staff regarding use of their IT equipment/ software
- Procuring any IT related supplies and general office stationery items
- Setting up new IT related equipment
- Maintaining Staff Distribution lists and Shared Mailbox setups
What training will the apprentice take and what qualification will the apprentice get at the end?
- The Apprentice will be working towards the Level 3 Information Communications Technician Apprenticeship Standard for a duration of 18-months
- College attendance will be at the Colchester Institute - Colchester Campus one day per week during term time
What is the expected career progression after this apprenticeship?
- Subject to satisfactory completion of apprenticeship a permanent position is available as IT Support Officer which builds on the apprenticeship learnings
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
TENDRING COMMUNITY VOLUNTARY SERVICES LTD
https://www.cvstendring.org.uk/
Address
IMPERIAL HOUSE
20-22 ROSEMARY ROAD
CLACTON ON SEA
CO15 1NZ
Training
Training provider
COLCHESTER INSTITUTE
Contact
Colchester Institute - Apprenticeship Team
ci.apprenticeships@colchester.ac.uk
01206712043
Apprenticeship standard
Information communications technician
Level 3 (A level)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 31 Mar 2023