Administration Assistant Apprentice Home Instead North Herts
As an Administration Assistant Apprentice your role will be to perform a wide variety of administrative duties in a timely manner to support the smooth running of the office. You will support the team whilst progressing with your Business Administration Level 3 qualification. This is a fantastic opportunity for the right candidate.
Closing date: 25 Jun 2023
Apprenticeship summary
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Annual wage
£14,500.00
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Working week
Monday – Friday, 9am - 5pm (60 minute lunch break).
Total hours per week: 40
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Expected duration
19 Months
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Possible start date
30 Jun 2023
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Date posted
20 Feb 2023
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Apprenticeship level
Advanced
Level 3 (A level) -
Reference number
VAC1000136062
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Positions
1 available
What will the apprentice be doing?
- To co-ordinate office activities effectively and efficiently in order to provide the highest quality service to clients.
- To support the Recruitment & Marketing Manager to strengthen the brand, grow our market share and deliver an end-to-end recruitment service.
- To support the Trainer and team with all aspects of administration to enable the timely recruitment, training and retention activities.
- To ensure that our clients and care professionals receive the appropriate support and a high-quality service.
- Manage own time effectively, prioritising critical tasks and adapt to the changing needs of the business and reacting to new needs or challenges in an effective manner.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
- Deliver promotional activities both face to face and virtually to increase awareness of Home Instead’s client services and employment opportunities in the local community.
- Supporting and attending fairs, exhibitions and recruitment events and any other events that would promote our services to the public.
- Support with the recruitment process and administration.
- Warmly greet visitors to the office; answer phone calls in a polite professional manner, passing on clear messages where appropriate.
- Manage correspondence by responding to emails and handling incoming and outgoing post.
- Maintain effective systems ensuring that all filing and databases are kept up to date.
- Support service delivery process including ensuring compliance, collecting activity logs and updating systems.
- Responsible for coordinating the on-call rota & handover.
- Develop and maintain positive relationships with clients through quality assurance (QA) visits and phone calls.
- Control the office supplies and make sure it is in accordance with office needs.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 3 Business Administration Standard
- Functional skills in maths and English if required
- 5 additional day courses with HOET
What is the expected career progression after this apprenticeship?
At the end of the apprenticeship programme it is hoped that the successful apprentice will be a full-time Office Administrator.
Requirements and prospects
Desired skills and personal qualities
Qualifications
Things to consider
About the employer
Employer
Home Instead North Herts
https://www.homeinstead.co.uk/stevenage-north-herts/
Address
16 Venture House
Fifth Avenue
Letchworth Garden City
SG6 2HW
Training
Training provider
HEART OF ENGLAND TRAINING LIMITED
Contact
Emma Stead
01788 820132
Apprenticeship standard
Business administrator
Level 3 (A level)
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