Administrative Apprentice – Student Engagement South & City College Birmingham

The post holder will provide support to the staff within the Student Engagement division, performing general administrative duties, providing support and completing tasks. The Apprentice will be working towards achieving the Business Administration Level 3 Standard.

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Closing date: 14 Apr 2023

Apprenticeship summary

  • Annual wage


    Salary will be set to NMW for your age.

  • Working week

    Monday - Friday, 9:00am - 5:00pm.

    Total hours per week: 36.5

  • Expected duration

    21 Months

  • Possible start date

    28 Apr 2023

  • Date posted

    17 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    5 available

What will the apprentice be doing?

  • To attend a college course approx. one day a week
  • Undertake relevant training through day release to complete the apprenticeship course
  • To liaise with tutors, parents/guardians, support staff and external professionals
  • Carry out general administrative duties, which will involve the use of all Microsoft Office packages
  • Assist in the maintenance and updating of college databases and systems including eSpirALS and EBS
  • Input relevant data onto college systems, ensuring that information is checked and recorded accurately
  • General office administration to include dealing with post, answering the telephone, photocopying, filing, and typing, word processing and minute taking
  • Attend and contribute to divisional meetings
  • Carry out any reasonable instructions, including additional duties commensurate with the level and grading of this post
  • To support the Assistant Director in coordinating the campus welfare, mentoring, student finance, library, enrichment, and additional learning support services
  • Comply with internal and external quality standards and contribute to the College’s strategic aims
  • Comply with college policies and procedures and health and safety regulations
  • Comply with divisional Employer Charter; Customer Service Standards; quality assurance and administrative processes and procedures
  • Maintain confidentiality in relation to all College information and to comply with Data Protection Legislation
  • Participate in the College’s Appraisal scheme and undertake any training as required
  • Support and actively participate in the implementation of the College’s Equal Opportunity policies

What training will the apprentice take and what qualification will the apprentice get at the end?

Level 3 Business Administrator apprenticeship standard.

Functional Skills maths and English if required.

To attend a college course approximately one day a week at our Digbeth Campus and to undertake relevant training through day release to complete the apprenticeship course.

What is the expected career progression after this apprenticeship?

On successful completion of your apprenticeship the opportunity to apply for a permanent position.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Problem solving skills, Number skills, Team working, Initiative


GCSE or equivalent English (Grade Level 4 / C) Essential
GCSE or equivalent Maths (Grade Level 4 / C) Essential

Things to consider

Compliancy with internal and external quality standards and contribute to the College’s strategic aims. Candidate may be required to travel to other campuses around Birmingham. Successful candidates will be subject to an enhanced DBS check.

About the employer

South and City College Birmingham is a vocational college that offers students part-time, full time and Apprenticeship courses from level 1 to higher education in a range of subjects.


South & City College Birmingham


High Street Deritend



B5 5SU

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Training provider



Nurul Nida

0121 694 5066

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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