Business Administrator Apprentice - Transport Office M&E Group

A fantastic opportunity has arisen to join a fast-growing business with family values. M&E Group is an exciting place to work. This is for a dedicated individual who wishes to begin or further their career in a busy transport admin team, whilst completing a business administration apprenticeship. The role includes managing transport calendar daily and dealing with customer queries/orders via telephone and email.

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Closing date: 14 Apr 2023

Apprenticeship summary

  • Annual wage

    £10,004.80 to £19,760.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday 9.00am - 5.30pm

    Total hours per week: 40.0

  • Expected duration

    18 Months

  • Possible start date

    17 Apr 2023

  • Date posted

    13 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

Duties to include but not limited to:

  • Check email and action accordingly
  • Manage transport calendar daily
  • Deal with customer queries/orders via telephone and email
  • Schedule vehicles in for inspections, MOTs, rolling brake tests, services, tachograph calibrations and so on
  • Deal with live breakdowns
  • Build a strong relationship with our suppliers, contractors and partners
  • Go through load tickets and add manual sundry entries into the software
  • Manage compliance for EU regulations - drivers hours, tachograph infringements and so on, supporting our transport manager
  • Post vacancies onto recruitment sites and arrange interviews
  • Deal with any load ticket enquires for our current partners
  • Invoice contractors and ensure payment has been made in time
  • Ordering tools and safety equipment for drivers and staff
  • Provide a breakdown of fuel discrepancies each week to the senior management team
  • Monitor and schedule vehicle damages/repairs
  • Conduct bi-weekly plant visits to ensure drivers have grease tubes, grease guns, broom heads, wheel nut indicators, collect load tickets, collect fuel receipts, collect defect books, visually monitor the condition of the vehicles
  • Manage staffs annual leave and sicknesses register (Find cover/hire vehicle if required)
  • Provide our contractors with a regular weekly update on which drivers/vehicles are off for the following week
  • To be the first point of contact for all staff
  • Cross check load tickets against our remittance advice to ensure there’s no discrepancies
  • Set up new employees on the system and ensure all induction documents are completed and uploaded onto the server
  • Compose reports on a daily basis, such as ‘director daily report’ showing profit and loss per day
  • Take minutes during interviews and meetings
  • Completing credit application and account opening forms

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administrator apprenticeship standard
  • Off the job training
  • Bi-weekly virtual or face to face learning sessions
  • Functional Skills if required

What is the expected career progression after this apprenticeship?

The opportunity to gain permanent employment and progress.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Team working, Initiative


GCSE or equivalent English (Grade C or 4) Essential
GCSE or equivalent Maths (Grade C or 4) Essential

Things to consider

Benefits include; Paid lunch breaks, Free on site parking and Free lunch provided

About the employer

Although M&E was officially formed in 2016, the roots of the company can be traced back much further. Our reputation for transparency and building relationships has seen M&E deliver projects both commercial and residential over the past 20 years. This has predominantly been in the London area and more recently this has brought them to Wolverhampton where M&E are based today. M&E’s leadership team have a track record of delivering large scale property projects over the past 20 years. Experienced in a broad range of projects including refurbishment, development and construction, in a range of sectors including retail, hospitality, commercial and residential development. M&E Group Limited, continue their passion for property and delivering successful projects. Our team of like-minded people with dynamic skillsets, continue to develop strong relationships with sub-contractors to help deliver their innovative and creative projects. M&E are also dedicated to charity work, which is at the heart of their operation. Learn more about the company values and ethics.


M&E Group






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Training provider



Cally Sutherland

01922 657000

Apprenticeship standard

Business administrator

Level 3 (A level)

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