Customer Service Apprentice WATES PROPERTY SERVICES LIMITED
We have an exciting opportunity in our friendly Property Services team for a Customer Service Apprentice in London N4. This is a great opportunity to join a growing team and receive ‘on-the-job training’, which will prepare you for your future career in customer service. Your role will involve managing emails and phone calls and responding to questions from customers and contractors as well as other duties.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 30 Apr 2023
Apprenticeship summary
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Annual wage
£13,500.00
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Working week
Mon-Thurs 8.30am-5.00pm and Fri 8.30am-4.30pm
Total hours per week: 37
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Expected duration
13 Months
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Possible start date
14 Aug 2023
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Date posted
13 Feb 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000133008
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Positions
2 available
What will the apprentice be doing?
Our Customer Service apprenticeship will provide you with the opportunity to apply a range of skills to provide excellent service to customers. As a Customer Service Apprentice, you will have the opportunity to work both independently and as part of our fun and diverse team. Tasks include: • Managing emails and phone calls • Responding to questions from customers and contractors • Investigating jobs that have not been accepted or attended to • Completing administrative tasks within deadlines
What training will the apprentice take and what qualification will the apprentice get at the end?
As a customer service apprentice, you will receive mentoring in the workplace and training from Remit Group to help develop your skills and achieve your Level 2. On successful completion, you will receive: • Level 2 in Customer Service • Level 1 Functional Skills in English & maths (if required)
What is the expected career progression after this apprenticeship?
Wates offer a wide range of career progression opportunities including further qualifications on completion of the apprenticeship.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
WATES PROPERTY SERVICES LIMITED
Address
11A Crusader Industrial Estate
167 Hermitage Road,
N4 1LZ
Training
Training provider
REMIT GROUP LIMITED
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
Please click on the link below to apply
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 30 Apr 2023