Apprentice Customer Representative (Level 3 Senior Financial Services Customer Adviser) Atlanta Group
Our representatives are the voice of our business, the friendly person on the phone for all our customers, ensuring their experience with Atlanta and our brands is always positive. To help you succeed in your career with us, we’re offering an 18 month Level 3 Senior Financial Services Customer Adviser apprenticeship programme with Babington.
Closing date: 27 Mar 2023
37.5 hours per week between Mon – Fri 9am-6pm and every other Saturday. 7.5 hour shifts
Total hours per week: 37.5
Possible start date
28 Mar 2023
10 Feb 2023
Level 3 (A level)
What will the apprentice be doing?
Working within a team and reporting to a Team Leader the apprentice will be answering calls from customers regarding insurance products. The comprehensive training will enable them to effectively build rapport therefore allowing them to identify the customer needs and meet these requirements.
Your daily duties will include:
- Answering calls from customers to identify their insurance needs.
- Processing paperwork for renewals.
- Providing excellent customer service to all customers.
- Covering a broad range of insurance products across the Atlanta Group.
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 3 Senior Financial Services Customer Adviser Apprenticeship Standard
- 15 Months + 3 months EPA
- Virtual training with Babington
- Functional Skills in maths and English, if required.
What is the expected career progression after this apprenticeship?
Across Atlanta, we pride ourselves on encouraging and investing in empowering the growth and development of our people. We have an established apprenticeship programme with a number of colleagues in all areas of our business who have successfully graduated and are progressing in their careers with us.
A career with Atlanta opens up a lot of opportunities but it’s not only about finding the desired destination in your vocation, it’s also about attaining the tools to get there. Knowledge, skills and behaviours are key to being successful in your career journey and we’re committed to encouraging you to embrace the opportunities we have available.
Requirements and prospects
Desired skills and personal qualities
Things to consider
About the employer
Wiser House, South Street
BABINGTON BUSINESS COLLEGE LIMITED
Senior financial services customer adviser
Level 3 (A level)
Before you apply
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