Practice Administration Apprentice Royal Primary Care - The Grange

This is a fantastic opportunity to develop skills within the healthcare administrative environment including call handling, face to face reception, prescription management and much more. You will gain a diverse and transferable range of administration and communication skills providing a solid foundation on which to build your future career.

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Closing date: 26 Jun 2023

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday 08.00 - 16.00 with 30 mins for lunch

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    29 Jun 2023

  • Date posted

    09 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

A varied role incorporating:

  • Back office admin duties
  • Recalling patients on disease registers
  • Claiming online for services provided
  • Income analysis
  • Invoicing in and out
  • Keeping detailed data on key performance indicators
  • Presenting team position on a monthly basis

Each day is different however it will include a mixture of the above.

What training will the apprentice take and what qualification will the apprentice get at the end?

An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3 Apprenticeship Standard, with support from your employer and the Chesterfield College Group.

As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete maths and English Functional Skills which is an integral part of your apprenticeship. Upon successful completion you will be awarded additional certificates of recognition for these qualifications.

What is the expected career progression after this apprenticeship?

The Apprentice could become a full back office administration team member. There is scope to progress in to a team leader or other management role. This position gives skills to take in to the wider health care sector for example a hospital. Some staff will move in to a healthcare role and undertake training to become a Healthcare Assistant and then a Nurse.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative, Initiative, Non judgemental, Physical fitness, Confidentiality, Accuracy


GCSE or equivalent English (Grade 4/C or above) Essential
GCSE or equivalent Maths (Grade 4/C or Above) Essential

Things to consider

You will need to be flexible with your working hours to ensure that as a team all shift times are covered.

About the employer

Royal Primary Care is a Primary Care Organisation providing care for approx 50,000 patients across Chesterfield and Heanor within our 9 sites. The Practice provides all aspects of general Practice care with GP's, Nurse Practitioners, Practice Nurses, Pharmacists and Mental Health Practitioners.


Royal Primary Care - The Grange


The Grange Family Health Centre

Stubbing Road


S40 2HP

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Training provider



Olivia Roberts

01246 500 500

Apprenticeship standard

Business administrator

Level 3 (A level)

Before you apply

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