Apprentice - Cruise Commercial Assistant HAYS TRAVEL LIMITED
This is an exciting apprenticeship opportunity within our cruise commercial team. The aim of this role is to pro-actively manage and develop existing/new supplier relationships to increase sales levels as well as identifying product. Maximise our earning potential for the Group by negotiating the best commercial terms.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Sep 2023
Apprenticeship summary
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Annual wage
£10,404.00
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Working week
Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.
Total hours per week: 37.5
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Expected duration
12 Months
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Possible start date
02 Sep 2023
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Date posted
09 Feb 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000132278
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Positions
1 available
What will the apprentice be doing?
- Negotiate commercial terms with suppliers to ensure where possible guaranteed overrides, targeted overrides, marketing funds, tactical offers / exclusives and staff incentives are negotiated and communicated where appropriate
- Maximising overall sales throughout the group, by identifying product that would be suitable to market, with the support from the suppliers
- Meet with suppliers to build and maintain supplier relationships
- Hold weekly market trend discussions with suppliers and effectively communicate market position to line manager, in preparation for weekly trading meetings
- Support relationship management with the Sales, Product and Marketing departments to ensure funding opportunities from suppliers are maximised in order for personal and department KPI’s to be achieved
- Raise sponsorship funds from suppliers for Hays and Independence Group Conferences
- Deal with branch queries for suppliers such as commission, price matches, errors, and general queries and use problem solving skills to bring to resolution
- Continual review of all internal processes and procedures, ensuring agreed departmental processes and procedure documents are maintained
- Gain full understanding of the different trading divisions within the group and their working practices
- Schedule and complete one to one sessions and appraisals for direct reports in line with company policy. Provide necessary feedback to manager
- Support the management of the day-to-day operation of the department
- Providing exceptional customer service at all times
Willingness to participate in and deliver training appropriate to own development - Effectively perform administrative duties
- Participate in ad-hoc duties or prepare ad-hoc information where required
What training will the apprentice take and what qualification will the apprentice get at the end?
- You will obtain a level 2 Customer Service practitioner qualification
- Training is conducted in our Sunderland Head Office
- Training is weekly blocks on a Monday - Friday basis for 6 weeks
What is the expected career progression after this apprenticeship?
Whichever department you work in, our people are always at the heart of everything we do. We offer a range of training programmes to help you progress personally and professionally, as we know the benefits of promoting and rewarding our hardworking colleagues are extremely important.
Of course, it's not all about work, we're very sociable and there are always lots of team nights-out and company parties. Plus, there are opportunities to travel abroad on educational trips, and you can also take advantage of our colleague discount when booking your own holidays.
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
HAYS TRAVEL LIMITED
Address
Gilbridge House
Keel Square
Sunderland
SR1 3HA
Training
Training provider
HAYS TRAVEL LIMITED
Contact
Hays Travel Apprenticeships
01918148098
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 01 Sep 2023