Technical Support Engineer Apprentice TOSHIBA CARRIER UK LTD.

What do we offer? Much higher salary than the minimum wage for Apprentices, increasing each year. A range of fully funded study options once you complete your apprenticeship. 25 days holiday plus bank holidays Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources. And more...

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Closing date: 16 Aug 2023

Apprenticeship summary

  • Annual wage

    £14,200.00

  • Working week

    Shifts to be confirmed, you will work 37.5 hours per week.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    01 Sep 2023

  • Date posted

    10 Feb 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000132078

  • Positions

    1 available

What will the apprentice be doing?

As a Technical Support Engineer Apprentice, your role is predominantly office based but does also involve working on site alongside a senior engineer to gain experience.

  • Provide technical support on Toshiba & Carrier residential and light commercial air conditioning systems.
  • You will join a well-established technical support team and would be trained, supported/mentored by that team.
  • Working with a qualified engineer on site undertaking commissioning, fault finding and customer support activities.
  • Work in the office alongside our experience technical support engineers providing technical support to our customers and distributors.
  • The role would require the person to be capable of absorbing technical information from books, manuals and web based resources in order to gain product knowledge.
  • Attend college one day per week (day release).
  • In-house training courses would also be provided.

What training will the apprentice take and what qualification will the apprentice get at the end?

Across 3 years and upon successful completion, you will gain an NVQ Level 2 & 3 in Installation & Commissioning Air Conditioning & Heat pump systems, to become a fully qualified Technical Support Engineer.

What is the expected career progression after this apprenticeship?

Across 3 years and upon successful completion, you will gain an NVQ Level 2 & 3 in Installation & Commissioning Air Conditioning & Heat pump systems, to become a fully qualified Technical Support Engineer.

Requirements and prospects

Desired skills and personal qualities

IT skills, Organisation skills, Problem solving skills, Good written English

Qualifications

GCSE or equivalent English, Maths, and ICT (Grade Grade C/4) Essential

About the employer

Carrier is the world’s leader in high-technology heating, air-conditioning and refrigeration solutions. Carrier are renowned for inventing and offering a comprehensive range of air conditioning and refrigeration system solutions for the home or office as well as for large commercial applications, including packaged rooftops, chillers, condensing units, dry coolers / air-cooled condensers and split DX systems.

Employer

TOSHIBA CARRIER UK LTD.

Address

TCUK Stockport, Unit 15 S Park Business Park, Hamilton Road, Stockport,

SK1 2AE

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Training

Training provider

TOTAL PEOPLE LIMITED

Apprenticeship standard

Refrigeration air conditioning and heat pump engineering technician

Level 3 (A level)

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