Apprentice Human Resources Administrator Mansfield District Council

The successful candidate will work within the Human Resources (HR) Team and will be based at the Civic Centre in Mansfield. The team provides the HR support for both Mansfield District Council and Ashfield District Council. The successful candidate will work under supervision and guidance to develop skills, knowledge, and experience. To assist with all incoming communication to the team including emails, telephone calls.

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Closing date: 31 Mar 2023

Apprenticeship summary

  • Annual wage


    The first six months will be paid at the apprenticeship rate, followed by National Minimum Wage rate (dependent on age) for the remainder of the Apprenticeship.

  • Working week

    08:30 - 17:00 Monday to Friday (with lunch break)

    Total hours per week: 37.0

  • Expected duration

    18 Months

  • Possible start date

    01 Apr 2023

  • Date posted

    09 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • To assist with all incoming communication to the team including emails, telephone calls, dealing with correspondence and sending invitations to meetings using Microsoft Teams and other modes
  • This will include monitoring of incoming mail to the team inboxes
    To support the team with general administrative tasks including updating databases, filing, photocopying, scanning, and printing
  • To develop knowledge and understanding of the Organisational Development Plan and set up meetings
  • The successful candidate will also be required to coordinate internal and external meetings, take minutes, and distribute accordingly
  • To develop relationships with our business partners and networks and send out regular updates to them
  • To ensure that our contact lists are up to date and accurate and monitor information sharing opportunities
  • To collate data and produce reports in relation to learning and development, recruitment, and payroll
  • Meet and greet visitors and ensure rooms are prepared for meetings/training events
  • To develop knowledge and understanding of the council’s finance system to enable raising of purchase orders and good receipting
  • To develop knowledge and understanding of HR systems and carry out administrative tasks to support service delivery
  • To support the delivery of our activity in schools and Colleges and the associated administrative tasks for the Career Ambassador programme

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administration Apprenticeship Standard, including Functional Skills if required
  • This is a work-based programme which means that all of your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you can attend in person at our Derby Road campus or virtually via Microsoft Teams
  • You will work with expert assessors to develop new knowledge, skills and behaviours within the profession
  • You will experience a blended learning model
  • You will gather learning evidence, journals and off-the-job records using your e-portfolio
  • At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged

What is the expected career progression after this apprenticeship?

The progression from the apprenticeship would be longevity within the business looking to work towards future qualifications to eventually join the business as a highly skilled and knowledgeable member of the team, Along with the career progression plan within the Council.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Organisation skills, Logical, Initiative


GCSE or equivalent English (Grade Grade 9-4 / A*-C) Essential
GCSE or equivalent Maths (Grade Grade 9-4 / A*-C) Essential

About the employer

Mansfield District Council provides a wide range of services across the district . By joining us you will be helping to contribute towards making the Mansfield district a better place to work and live. The Council's vision is to create a more positive image of the area of Mansfield district to develop people, businesses and investment in the area. We also want to improve confidence, pride and dignity so that everyone can enjoy a good quality of life in their neighbourhoods and communities.


Mansfield District Council


Civic Centre

Chesterfield Road South


NG19 7BH

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Training provider



Ryan Smith

01623 900479

Apprenticeship standard

Business administrator

Level 3 (A level)

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