Medical Receptionist Apprenticeship CASTLEFORD MEDICAL PRACTICE DR JABEEN & PARTNERS

This is an ideal opportunity for those who possess a proven ability to deal with all aspects of front office duties. As a medical receptionist you’ll be expected to turn your hand to various jobs whilst maintaining a professional attitude at all times. If you are organised with an ambitious attitude, then this is the perfect opportunity for you. Opening up the surgery – doors, telephone, computer, post sorting.

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Closing date: 21 Apr 2023

Apprenticeship summary

  • Annual wage

    £10,400.00

    wage is £200 per week.

  • Working week

    Monday - Friday 9:00am - 5:00pm 1 Hour Lunch

    Total hours per week: 35

  • Expected duration

    18 Months

  • Possible start date

    24 Apr 2023

  • Date posted

    07 Feb 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000130824

  • Positions

    1 available

What will the apprentice be doing?

  • Opening up the surgery – doors, telephone, computer, post sorting and collating and ensuring the answering machine is switched over before morning surgery [8am] and checked following evening surgery [6.30pm] on time
  • Receiving patients in the receptions area, checking name, address and date of birth are same as on computer
  • Receive incoming telephone calls promptly and courteously and recording messages correctly in the message book, transferring calls and messages to the Doctor, Practice Manager, Practice Staff and Primary Health Care Team
  • Receive requests for home visits and emergency calls
  • Maintain all clerical aspects of repeat prescription service and hospital referral letters and ensure all repeat prescriptions are entered on the patient’s computer records as collected
  • Arrange emergency and routine ambulances promptly, as and when required, enter on the computer and ensure the patient is aware of the booking
  • Tidy desks in reception area and consulting rooms, making sure there are a full range of forms every day and restocking when necessary
  • Supervise all practice stationery stocks and re-order/photocopy when necessary
  • Scan hospital mail and file tests and any other mail daily
  • Report to colleague taking over reception duties any issue not complete
  • Type or photocopy all letters and correspondence as required
  • Take all prescriptions out of doctor’s rooms following every surgery and lock them away
  • Record all 2WW Referrals in appropriate book and any e-mails regarding them
  • Frank and post mail daily

 

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Level 3 Business Administrator Standard
  • Functional Skills English and Maths, if applicable
  • In house training from the employer
  • Full time employment once the apprenticeship is complete

What is the expected career progression after this apprenticeship?

Full time position within the company upon successful completion.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Initiative, Patience, Good Telephone manner

Qualifications

GCSE or equivalent English (Grade 4) Desired
GCSE or equivalent Maths (Grade 4) Desired

About the employer

We aim to provide all of our patients with a comprehensive range of healthcare services covering one-off problems to longer term illnesses.

Employer

CASTLEFORD MEDICAL PRACTICE DR JABEEN & PARTNERS

Address

THE HEALTH CENTRE

WELBECK STREET

CASTLEFORD

WF10 1HB

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Training

Training provider

KEY TRAINING LIMITED

Contact

Dia J

dia.juzumaite@keytraining.co.uk

Apprenticeship standard

Business administrator

Level 3 (A level)

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