HR Administrator Apprentice VOCARE LIMITED

The role of HR Administrator provides admin support as part of HR Shared Services, enabling team to provide excellent HR administration service to businesses at Totally plc. Role contributes ongoing development of paperless on-line HR transactional service, advising, working with colleagues to ensure robust processes systems in place.

Sign in to apply

Closing date: 20 Apr 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    20 Months

  • Possible start date

    28 Apr 2023

  • Date posted

    02 Feb 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • Deliver excellent customer service on a range of first-level queries and requirements relating to Recruitment, HR and Learning & OD, escalating where appropriate
  • Take ownership of shared inbox, ensuring request are processed and responded to in a timely manner and in line with company policies and processes
  • Produce and maintain accurate documents and records relating to HR, Recruitment and Learning & OD
  • Produce and maintain accurate documents and records relating to all aspects of the employee lifecycle
  • Produce and maintain accurate documents and records relating to all aspects of the contractor lifecycle
  • Assist in the recruitment, selection and onboarding processes by effectively liaising with candidates and internal teams
  • Conduct and record pre-employment and compliance checks in line with company policy and relevant legislation
  • Administer meetings and events, including training sessions and conduct follow up actions as appropriate
  • Consistently support colleagues and collaborate within the team and HR to achieve results
  • Plan and organise own workload to meet agreed individual and team KPIs in line with company policy, values and standards
  • Take ownership of administrative problems through to resolution, escalating complex situations as appropriate
  • Support implementation of HR processes, changes/projects with the business as appropriate
  • Prepare reports and management information from HR data, as required
  • Undertake development activity to improve personal performance
    Undertake other duties as assigned

What training will the apprentice take and what qualification will the apprentice get at the end?

You will achieve your Level 3 HR qualification

A 100% tailored training and assessment program will be delivered to support you throughout your Apprenticeship, (14 - 18 months including endpoint assessment) topics covered include:

  • Business and Customer Awareness
  • Communication Skills
  • Building a team
  • HR legislation
  • HR Functions, roles and plans
  • Systems and Processes
  • Service Delivery
  • Problem Solving
  • Change and Improvement techniques
  • HR base data and Info
  • Resilience
  • Emotional intelligence

You may need to complete level 2 maths and English Functional skills (if you cannot evidence prior grades)

What is the expected career progression after this apprenticeship?

  • HR employed job role

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Number skills, Team working, Non judgemental


GCSE or equivalent Maths and English (Grade 4-9) Essential

About the employer

Totally was established to support the NHS and ensure that patients could quickly access the healthcare they need. We partner with our healthcare commissioners across the UK & Ireland to deliver services that help them manage demand and reduce waiting lists. We deliver services for, Urgent Treatment Centres, NHS 111, GP out of Hours and a National Clinical Assessment Service from our Urgent Care Division. Dermatology, Podiatry, and Physiotherapy from our Planned Care Division, and Bespoke solutions across the UK and Ireland from our specialist Insourcing Team.




Cardinal Square

10 Nottingham Road



You must have JavaScript enabled to view a map of the location


Training provider



Nicki Bevan

Apprenticeship standard

HR support

Level 3 (A level)

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.