Customer Service L2 Apprenticeship COLCHESTER ELECTRICAL WHOLESALE LTD
Colchester Electrical Wholesale Ltd are looking to welcoming a new, enthusiastic Customer Service Apprentice to their team. Working in the showroom and dealing with customer needs, with training on the job and working towards a Level 2 qualification in Customer Service. The role involves face-to-face interaction serving customers in the showroom. Dealing with tradesmen as well as the general public.
Closing date: 11 Oct 2023
Apprenticeship summary
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Annual wage
£12,400.00
This will be your starting wage & will be reviewed at 3 months following an assessment of your progress.
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Working week
Monday - Saturday with a day off in the week and one hour lunch. Hours to be discussed at interview Monday - Friday, 8.00am - 5.00pm. Saturday, 8.00am - 2.00pm.
Total hours per week: 37.0
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Expected duration
12 Months
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Possible start date
17 Oct 2023
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Date posted
28 Jun 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000129021
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Positions
1 available
What will the apprentice be doing?
- Dealing with customer orders (picking/packing & checking)
- Face-to-face interaction serving customers in the showroom
- Dealing with tradesmen as well as the general public
- Use of electronic point of sale equipment & cash handling
What training will the apprentice take and what qualification will the apprentice get at the end?
Level 2 Customer Service Practitioner apprenticeship standard, which includes:
- Personal Learning and Thinking Skills (PLTS)
- End-Point Assessment (EPA)
- Functional Skills English and maths, if required
What is the expected career progression after this apprenticeship?
- Ongoing employment upon successful completion of the qualification is available for the right candidate, based on performance
Requirements and prospects
Desired skills and personal qualities
Qualifications
About the employer
Employer
COLCHESTER ELECTRICAL WHOLESALE LTD
http://www.colchester-electrical.co.uk/
Address
45 EAST STREET
COLCHESTER
CO1 2TG
Training
Training provider
STAFF SELECT LTD
Contact
Nichola Webb
nichola.webb@novatraining.co.uk
07985 328312
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
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