Business Administration Apprenticeship Oasis Shirley Park

This is an exciting opportunity to become part of a high performing team who are passionately committed to securing the best possible life chances for the young people of Oasis Shirley Park. This role will require huge amounts of resilience, perseverance for the long haul and a constant drive for innovative excellence. Duties include being the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information, word processing and data input as directed and providing reception services to students.

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Closing date: 20 Jun 2023

Apprenticeship summary

  • Annual wage


    £5 per hour

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday till Friday 8:00am - 3:30pm (term time only)

    Total hours per week: 37

  • Expected duration

    16 Months

  • Possible start date

    23 Jun 2023

  • Date posted

    30 Jan 2023

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What will the apprentice be doing?

  • To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
  • To provide reception services to students
  • To be able to work in a fast-paced reception area multi-tasking between reception duties
  • Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
  • To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
  • Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
  • Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
  • Be the main contact point for staff with regards to Academy events of any one day
  • Maintain a tidy and orderly reception area
  • Support with ParentPay account set up, queries from parents and general support
  • Support with Bromcom queries from parents and general support for example MCAS, etc.
  • Word processing and data input as directed

What training will the apprentice take and what qualification will the apprentice get at the end?

  • The apprenticeship training will take place in house while you are at the workplace. We book once a month training session with your allocated tutor. This will be on a platform called Smart Assessor. Here your tutor will go through the modules and units of your course. 
  • We also have 6-8 weeks monthly review plans, this will be with yourself, line manager and tutor. 
  • The training you will be undertaking is Business Administrator Level 3. 
  • Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment

What is the expected career progression after this apprenticeship?

We are looking for someone who would like to gain experience and if you have been a super star throughout the apprenticeship course, then we will be looking at long term employment. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Logical, Team working, Initiative


GCSE or equivalent English (Grade 4/C and above or Level 2) Essential
GCSE or equivalent Maths (Grade 4/C and above or Level 2) Essential

Things to consider

Once successful we will need to submit off a DBS to make sure we are good to go! This can take a few weeks to come back so please be sure that the start date may change to later. This is all depending on how fast the DBS clears. This is something out of our control with timing.

About the employer

Central to the ethos of Oasis Academy Shirley Park is the idea of a rich and balanced educational environment nurturing the whole student – academically, vocationally, socially, morally, spiritually, emotionally and environmentally. We promote a balanced, healthy lifestyle, demonstrated through policies regarding Academy meals, involvement in sporting activities and ecological building design. Our goal is to raise aspirations, unlock students’ potential and work towards achieving excellence through encouraging a ‘can do’ culture which nurtures confident and competent people. We believe this can be achieved through high-quality facilities, outstanding staff, clear leadership, a positive, affirming environment, and a partnership between students, parents/carers and the Academy. Parents and carers are positively engaged in supporting their children.


Oasis Shirley Park


Shirley Rd, Croydon


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Training provider




Apprenticeship standard

Business administrator

Level 3 (A level)

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