Customer support and administration apprentice SUREFREIGHT (INTERNATIONAL) LIMITED
Immediate start for an apprentice to join our friendly team located close to Bury town-centre. This is an opportunity to join a small and supportive team in a busy and varied administration & customer service support role. You will be responding to email enquiries, confirming delivery times, plus much more.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 09 Jun 2023
Apprenticeship summary
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Annual wage
£10,158.72
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday 9.00am - 5.30pm
Total hours per week: 37
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Expected duration
16 Months
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Possible start date
26 Jun 2023
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Date posted
25 Jan 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000125976
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Positions
1 available
What will the apprentice be doing?
- Speaking to customers over phone on a daily basis
- Taking orders from customers and booking them onto the internal system
- Checking different transport options to ensure customer requirement can be fulfilled
- Responding to email enquiries
- Liaising with drivers and customers regarding route planning
- Confirming delivery times
- Providing timely updates for customers and keeping them informed of the progress of their jobs
- General admin including filing, scanning, photocopying, post etc.
What training will the apprentice take and what qualification will the apprentice get at the end?
Customer Service Practitioner level 2 apprenticeship standard.
Work based learning with college attendance required one day a month. College attendance maybe required for functional skills.
What is the expected career progression after this apprenticeship?
There is genuine scope for fast-track progression into senior level roles with this company.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C/4 or above) Desired
Things to consider
About the employer
Employer
SUREFREIGHT (INTERNATIONAL) LIMITED
https://sfinternational.co.uk/
Address
First Floor, Derwent House
Waterfold Business Park
Bury
BL9 7BR
Training
Training provider
BURY COLLEGE
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Employer's Application Instructions
Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College apprenticeship team will then be in touch regarding your application.
This apprenticeship requires you to apply through the employer's website.
Apply nowClosing date: 09 Jun 2023