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Business Administration Apprentice INNERGY LPG LIMITED

An amazing opportunity to join our amazing team as a business administrator apprentice. Being part of our team at Innergy Group means more than simply answering the telephone and filing. We believe in Customer Delight. We need people who will go the extra mile to make sure our customers receive amazing service. Even when you are having an offday.

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Closing date: 28 Feb 2023

Apprenticeship summary

  • Annual wage

    £18,785.00

    £8.50 per hour

  • Working week

    Flexible and to be agreed. 42.5 hours per week including regular Saturday mornings. Office hours are 8.00am to 5.30pm Monday to Friday and 9.00am - 12.00pm Saturdays

    Total hours per week: 42.5

    (the hours are based on the candidate being over 18)

  • Expected duration

    18 Months

  • Possible start date

    15 Mar 2023

  • Date posted

    7 days ago

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000125375

  • Positions

    1 available

What will the apprentice be doing?

Being part of our administration team at Innergy Group means more than simply answering the telephone and filing. We believe in Customer Delight. We need people who will go the extra mile to make sure our customers receive amazing service. Even when you are having an off-day.

Here’s what Niamh has to say about her first year as an Innergy apprentice.

"I really enjoy working here, as you are genuinely valued as a person. I've more or less fully settled in now, and I really like the fact that as a company we're really tight-knit.

The employee benefits are none like I have ever experienced before and it really does make you feel so valued.

I also love the 'Customer Delight' ethos that the company has and I feel some companies can sometimes use it to look appealing, but Innergy genuinely do go all the way for their customers. It's great to turn around to customers and have a positive solution for them, and it makes you feel like you're doing that extra bit of good. It's what initially drew me to this particular company and the company has really stuck to it's promise with delivering it, which is such a great feeling to be a part of!"

You will work closely with a dynamic team including the Commercial Director, Finance & Administration supervisor, Marketing Manager and Operations Manager. As a growing company we can also offer the opportunity for the successful applicant to be developed further within our ambitious organisation.

We are looking for someone who can built a career within Innergy so ambition and potential are the key attributes that we are looking for.

A proven ability to learn is essential but we believe that personality is key to the role.

Description of Duties

  • Face to Face customer Service
  • Assisting with imputing data into sales order system
  • Handling a high volume of inbound calls
  • Cash handling. Accepting payments
  • Taking telephone orders
  • Data inputting
  • Working with our team of delivery drivers
  • Some cleaning and general housekeeping duties
  • Day to day administrative duties
  • Assisting with sending out internet orders
  • General office duties such as filing or archiving paperwork

Innergy Group aspires to be an employer of choice. We want all colleagues to enjoy working at innergy, allowing us to attract and retain quality employees. How we achieve this by making the following commitment to all employees:

  • Providing an enjoyable working environment
  • Consistent developmental training experiences
  • Clearly defined career goals and paths
  • Frequent recognition, both formal and informal
  • Fair and objective feedback on performance, provided on a regular basis
  • Personal and family-oriented policies and actions
  • Full training and coaching will be given to the successful candidate

What training will the apprentice take and what qualification will the apprentice get at the end?

  • You will work towards a level 3 qualification in business administration
  • Training will be delivered remotely with a dedicated development coach

What is the expected career progression after this apprenticeship?

Pathways to Sales Account Management, Field Sales, Marketing, Administration & accounting role, depot management and much more!

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Team working, Initiative

Qualifications

GCSE or equivalent English and maths (Grade C/4 or above) Essential

Things to consider

Life support: Access to counselling for emotional problems and a pathway to structured therapy sessions (employees only) at your convenience. Legal information: For issues that cause anxiety or distress including debt management, consumer, property or neighbour disputes (employees only). Bereavement support: Health Assured offers qualified and experienced counsellors who can help with grief plus legal advisors to help with related legal matters. Medical information: Qualified nurses are on hand to offer support on a range of medical or health-related issues offering practical information and advice. Online CBT: We recognise the value of self-help tools in dealing with a range of issues, which is why we have a range of CBT self-help modules, informative fact sheets and invaluable advice videos from leading qualified counsellors. Through My Healthy Advantage, you will have access to a range of features, all aimed at improving your health and wellbeing. These include: Live chat and support Personalised news feed Four-week plans Mini health checks Breathing techniques Uniform twice each year On site parking Staff and Family discounts Flexible working opportunities Holiday for your birthday Birthday gift and card Day off for your little ones first ever day in school Unlimited Breakfast cupboard and premium drinks Summer social Christmas social New starter gift pack Quarterly bonus – customer delight Annual Christmas bonus Innergy pay the living wage Company pension scheme Regular wellbeing and inclusive initiatives/gifts Staff loan – by arrangement at director discretion

About the employer

innergy Group Ltd, whose brands include Flogas, are a vibrant, fast growing and ambitious Leeds based company that supply industrial gases and equipment to commercial customers across Yorkshire. We have a vacancy to join our friendly team, working from our Leeds Head Office near Morley, just off J27 of the M62. We are a sociable bunch so the ability to have fun as part of a team is important.

Employer

INNERGY LPG LIMITED

Address

DEANHURST

GELDERD ROAD

GILDERSOME

LS27 7LG

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Training

Training provider

DERBY BUSINESS COLLEGE LIMITED

Contact

Heather Duffield

heather@dbc-training.co.uk

07375919487

Apprenticeship standard

Business administrator

Level 3 (A level)

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