Apprentice Business and Customer Counter Service/Sales & Yard Operative MYERS GROUP 1959 LTD
An Apprentice is required at our Penistone Branch. You will learn all about administration, products and sales. You will also have a hands-on practical position which, with the help of our team, will enable you to learn about the running of a branch. You will bring what you learn from college into action.
Closing date: 30 Jun 2023
Apprenticeship summary
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Annual wage
£10,982.40
Hours will be 40 for candidates aged 16 or 17 Hours will be up to 45 hours for candidates aged 18 or above 40 hours x £5.00 = £200 for candidates aged 16/17 45 hours x £5.00 = £225 for candidates aged 18 or over
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
Monday - Friday, shifts to be confirmed.
Total hours per week: 40
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Expected duration
15 Months
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Possible start date
07 Jul 2023
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Date posted
24 Jan 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000124672
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Positions
1 available
What will the apprentice be doing?
Applications are invited from individuals who are enthusiastic, have a hands-on approach and wish to develop a long-term career in this industry.
We require you to undertake the Customer Service Standard as we require the candidate to have a Customer focussed approach.
The role will involve the following:
- Liaise proactively with customers on a day-to-day basis and undertake all counter sales functions in accordance with Group requirements in order to fulfil their needs
- Ensure all suppliers, customers, visitors and employees comply with the Company Health and Safety and Environmental Policies and Procedures
- Maintain and develop corporate image and reputation
- Seek and continuously develop knowledge and information about competitor activity and pricing
- Dealing with requests for information
- Ensure that cash and payment systems are followed in accordance with company procedures and policies
- Maintain and develop existing and new customers through appropriate propositions and ethical sales methods
- Maximise sales opportunities for related products and Group cross selling, after training
- Communicate and liaise internally and externally using appropriate methods to facilitate the development of profitable business and sustainable relationships
- Ensure the upkeep of all merchandising to maximise sales, customer satisfaction and appearance
- Attend meetings and group discussions where required
- Chasing up payments
- Using Microsoft Packages, in particular Word, Excel
- Lifting may be required as experience will be gained in the day to day yard operations
- Any other reasonable duties which may be required by the company from time to time, as instructed by or under the direction of your immediate supervisor
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development, the requirements to complete the programme are as follows:
- Attend and be punctual for all induction sessions
- Attend and be punctual for all lessons
- Complete all required assignments by the required timeline
- Build up your portfolio of evidence on-going during your apprenticeship programme
- Access support from your tutor / assessor as and when required
- Access support from your manager with regards to any evidence requirements or support as and when required
- Attend all work-based training / support sessions
What training will the apprentice take and what qualification will the apprentice get at the end?
- Level 2 Customer Service
- Full time employment
What is the expected career progression after this apprenticeship?
- Full time employment
- Continue to Level 3 Customer Service
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade 4/C) Essential
GCSE or equivalent I.T (Grade 4/C) Desired
Things to consider
About the employer
Employer
MYERS GROUP 1959 LTD
Address
Sheffield Road
Penistone
Sheffield
S36 6HJ
Training
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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