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Team Leader/Supervisor Apprenticeship L3 STELLISON LTD

We are looking for apprentices to join our sales branches and learn to help and advise customers in the purchase of appliances. The ideal candidate will be able to communicate well with customers, with a polite and caring nature. You will also act as an escalation point for the branch sales teams and provide in-depth and current product knowledge.

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Closing date: 28 Feb 2023

Apprenticeship summary

  • Annual wage

    £12,675.00

    £6.50/hour minimum, with sales commission structure

  • Working week

    5 days a week, to include weekend shifts on rotation, TBC - standard branch hours are 9am - 6pm

    Total hours per week: 40.0

  • Expected duration

    14 Months

  • Possible start date

    01 Mar 2023

  • Date posted

    18 Jan 2023

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000123720

  • Positions

    1 available

What will the apprentice be doing?

  • Act as an escalation point for the branch sales teams
  • In-depth and up to date product knowledge
  • Oversee stocks levels in branch
  • Deliver full sales cycle customer service
  • Manage orders and delivery options

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Team Leader/Supervisor Level 3 (A-Level) Apprenticeship 
  • Training will be in branch, with occasional visits to the Head Office warehouse in Benfleet, Essex
  • No day release necessary

Once the apprenticeship is complete further training will be offered to continue your development and enhance your value to the company as well as improving your own employment value, including potential to promote to Assistant and then Branch Management levels.

What is the expected career progression after this apprenticeship?

  • Training to become an Assistant Branch Manager and then in turn looking to step up to run one of our branches

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Team working, Initiative, Patience

Qualifications

GCSE or equivalent Maths + English + 3 other subjects (Grade 4-9 or equivalent) Essential

Things to consider

Pleasant, outgoing customer focused nature and willing to work in a team or on their own. May be requirement to travel between branches to cover staff/attend additional training.

About the employer

We are an electrical retailer based in Essex, Suffolk, and Kent. A family run company that have been trading for 60 years. Originally started in Benfleet, Essex the company has grown to now have 10 sites and along with the sale of electricals also has a service department with engineers visiting customers homes to repair their faulty appliances as well as kitchen sales and design.

Employer

STELLISON LTD

Address

350 Harwich Road

Colchester

CO4 3HP

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Training

Training provider

CHELMSFORD COLLEGE

Contact

Stewart Hamilton

HamiltonST@chelmsford.ac.uk

Apprenticeship standard

Team leader or supervisor

Level 3 (A level)


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