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Customer Service Apprentice DUNFOLD LIMITED

The candidate will have the responsibility of preparing product pick lists, product location, product packaging, liaising with couriers for product collect and distribution.

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Closing date: 21 Feb 2023

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 9.00am - 5.00pm

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    21 Mar 2023

  • Date posted

    18 Jan 2023

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What will the apprentice be doing?

  • Prepare picking lists will need to be printed every morning
  • Organise picking lists into folders by order of brand and gender
  • Items will be collected using a barcode system
  • Items will be packaged and labelled into correct categories
  • Prepare items for dispatch to hand over to the courier to be checked and scanned
  • Items will be organised in correct brands and categories in the stock room
  • Communication between our company and couriers will be done in a professional manner

What training will the apprentice take and what qualification will the apprentice get at the end?

  • Full training will be provided on site alongside level 2 Customer Service Apprenticeship
  • Level 2 Functional Skills Maths and English (if needed)

What is the expected career progression after this apprenticeship?

Potential for the right candidate to progress in the business.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Problem solving skills, Team working, Initiative


GCSE or equivalent Maths and English (Grade 3/D) Essential

Things to consider

Please consider the nature of the apprenticeship, and is that is based in a retail environment with a large online.

About the employer by LABEL is one of the UK's leading luxury Fashion retailers, first opened in 1995 in the heart of the midlands growing to 10 UK Stores. An established online luxury retailer, has been created as an extension of the brand, offering the retailer’s iconic designer collections and shipping to customers across the globe. Bringing you the latest designer fashion which is always evolving, it has never been easier to perfect your style, choosing from a coveted selection of leading international Fashion Houses and cutting-edge labels.






CV11 5JT

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Training provider


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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