Customer Service Apprentice National Car Hub
A fantastic opportunity to join a busy, dynamic and vibrant company. You will be part of the Sales & Retention team, protecting and growing the customer base of the company. You will provide excellent customer service at all times, liaising internally and externally whilst completing a Level 2 Customer Service Apprenticeship.
Closing date: 14 Feb 2023
Apprenticeship summary
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Annual wage
£10,004.80
The opportunity to discuss wage.
Wages explained
Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).
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Working week
A variety of shift patterns are available, between 9am to 7pm Monday to Friday, early 6pm finish on a Saturday and Sunday. Shifts to be discussed at interview stage.
Total hours per week: 40
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Expected duration
12 Months
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Possible start date
15 Feb 2023
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Date posted
17 Jan 2023
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Apprenticeship level
Intermediate
Level 2 (GCSE) -
Reference number
VAC1000123448
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Positions
2 available
What will the apprentice be doing?
Duties to include but not limited to:
- Liaise with customer base
- Take incoming and outgoing calls
- Protect, maintain, and increase National car hubs customer base
- Deliver the most unique customer experience at all times
- Data entry
- Liaise with suppliers and internal teams
- Other duties as and when required
What training will the apprentice take and what qualification will the apprentice get at the end?
- Customer Service Practitioner L2 apprenticeship standard
- Weekly off the job training
- Bi-weekly knowledge sessions
- Functional skills if required
- Monthly 1-1 with assessor
What is the expected career progression after this apprenticeship?
The ability to progress to other roles within this business.
Requirements and prospects
Desired skills and personal qualities
Qualifications
GCSE or equivalent Maths (Grade C or 4) Essential
Things to consider
About the employer
Employer
National Car Hub
https://www.nationalcarhub.co.uk/
Address
C/O National Car Hub
Chester Road
Aldridge
WS9 0LS
Training
Training provider
WALSALL COLLEGE
Contact
Cally Sutherland
csutherland@walsallcollege.ac.uk
01922 657000
Apprenticeship standard
Customer service practitioner
Level 2 (GCSE)
Before you apply
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